HP dc5850 manual 8Solving Printer Problems

Models: dc5850

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Solving Printer Problems

If you encounter printer problems, see the documentation that came with the printer and to the common causes and solutions listed in the following table.

Table 2-8Solving Printer Problems

Printer will not print.

Cause

Solution

 

 

Printer is not turned on and online.

Turn the printer on and make sure it is online.

 

 

The correct printer drivers for the application are not installed.

1. Install the correct printer driver for the application.

 

2. Try printing using the MS-DOS command:

 

DIR C:\ > [printer port]

 

where [printer port] is the address of the printer being

 

used. If the printer works, reload the printer driver.

 

 

If you are on a network, you may not have made the connection

Make the proper network connections to the printer.

to the printer.

 

 

 

Printer may have failed.

Run printer self-test.

 

 

Printer will not turn on.

 

 

 

Cause

Solution

 

 

The cables may not be connected properly.

Reconnect all cables and check the power cord and electrical outlet.

Printer prints garbled information.

Cause

Solution

 

 

The correct printer driver for the application is not installed.

Install the correct printer driver for the application.

 

 

The cables may not be connected properly.

Reconnect all cables.

 

 

Printer memory may be overloaded.

Reset the printer by turning it off for one minute, then turn it

 

back on.

 

 

Printer is offline.

 

 

 

Cause

Solution

 

 

The printer may be out of paper.

Check the paper tray and refill it if it is empty. Select online.

 

 

ENWW

Solving Printer Problems 29

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HP dc5850 manual 8Solving Printer Problems

dc5850 specifications

The HP dc5850 is a desktop computer that was designed for business environments, offering a blend of performance, reliability, and efficiency. Released during the height of the mid-2000s, this system is powered by AMD processors, particularly the Athlon or Phenom series, which ensures that it can handle various computational tasks with ease.

The dc5850 features a compact chassis that adheres to the Microtower form factor. This design not only saves space but also allows for easier upgrades and maintenance. The unit typically supports a range of RAM configurations, with options for up to 8GB of DDR2 memory. This flexibility enables the user to tailor the system's performance according to their needs, whether for basic office tasks or more demanding applications.

Storage options on the HP dc5850 include a 3.5-inch HDD that can accommodate substantial data, with capacities typically ranging from 160GB to 1TB. The inclusion of a SATA interface ensures fast data transfer rates, which is essential for improving overall system performance. Moreover, the dc5850 boasts multiple USB ports, including USB 2.0 and sometimes even USB 3.0, facilitating easy connectivity with peripherals such as printers, scanners, and external drives.

Graphics capabilities on the dc5850 are generally provided by integrated solutions, although users have the option to add discrete graphics cards for enhanced performance in visual tasks. The system often comes with integrated audio, which supports basic multimedia needs without requiring additional sound cards.

In terms of connectivity, the HP dc5850 features built-in Ethernet for wired networking and may also offer options for Wi-Fi capabilities via PCI expansion slots. This makes it suitable for networked business environments, enabling seamless integration into office infrastructures.

The system is designed with energy efficiency in mind, complying with various environmental standards, thereby reducing its carbon footprint. This aspect may also lead to lower operational costs for businesses focused on sustainability.

Overall, the HP dc5850 stands out as a versatile desktop solution, catering to the essential needs of small to medium-sized businesses. With its combination of performance, expandability, and energy efficiency, it remains a noteworthy choice for users seeking reliable computing power in a compact and manageable form.