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HP dv4-2160us manual Displaying system information, Opening Help and Support

Models: dv4-2160us

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Displaying system information

Press fn+esc to display information about system hardware components and the system BIOS version number.

In the Windows fn+esc display, the version of the system BIOS (basic input-output system) is displayed as the BIOS date. On some computer models, the BIOS date is displayed in decimal format. The BIOS date is sometimes called the system ROM version number.

Opening Help and Support

Press fn+f1 to open Help and Support.

In addition to providing information about your Windows operating system, Help and Support provides the following information and tools:

●Information about your computer, such as model and serial number, installed software, hardware components, and specifications

●Answers to questions about using your computer

●Tutorials to help you learn to use the computer and Windows features

●Updates for the Windows operating system, drivers, and the software provided on your computer

●Checkups for computer functionality

●Automated and interactive troubleshooting, repair solutions, and system recovery procedures

●Links to support specialists

Using keyboard hotkeys 39

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HP dv4-2160us manual Displaying system information, Opening Help and Support

Contents

Notebook PC User Guide Copyright 2009 Hewlett-Packard Development Company, L.P First Edition December Document Part NumberProduct notice Safety warning notice iv Safety warning notice 3 Wireless, local area network, and modem Table of contents1 Using HP QuickWeb select models only 2 Features4 Pointing devices and keyboard 5 Multimedia 6 HP Mobile Remote Control Select Models Only8 Power management 7 HP Media Remote Control Select Models Only10 External devices 9 Drives13 Security Appendix A Setup Utility BIOS11 External media cards 12 Memory modulesAppendix B Software updates Appendix C Backup and recoveryIndex Page 1 Using HP QuickWeb select models only Disabling and enabling HP QuickWeb Starting HP QuickWebIdentifying hardware 2 FeaturesComponent ComponentsTop components TouchPadDescription LightsComponents Component6 Chapter 2 Features ComponentDescription Description Buttons, speakers, and fingerprint readerPanel System and Security Power Options ComponentComponent KeysComponent DescriptionDescription DisplayInternal display switch ComponentDescription Front componentsRear component ComponentRight-side components ComponentDescription Description Left-side components12 Chapter 2 Features ComponentDescription Bottom componentsComponents ComponentWireless antennas Battery Additional hardware componentsPower cord Converts AC power to DC powerLabels Using wireless devices 3 Wireless, local area network, and modemName Identifying wireless and network status iconsUsing the wireless controls IconUsing the wireless button Using HP Wireless Assistant3. Click Properties Using operating system controls Using HP Connection Manager select models onlySetting up a WLAN Using a WLANWork behind a firewall Use a wireless transmitter with built-in securityUse wireless encryption Protecting your WLANRoaming to another network Connecting to a WLANUsing HP Mobile Broadband select models only Inserting a SIM Removing a SIM Bluetooth and Internet Connection Sharing ICS Using Bluetooth wireless devices select models only2. In the System area, click Device Manager Troubleshooting wireless connection problemsCannot connect to a WLAN 1. Select Start Control Panel System and SecurityCannot connect to a preferred network Network icon is not displayedCurrent network security codes are unavailable WLAN connection is very weak Cannot connect to the wireless routerConnecting a modem cable Using the modem select models only1. Select Start Control Panel 2. Click Clock, Language, and Region Connecting a country-specific modem cable adapterSelecting a location setting Viewing the current location selection1. Select Start Devices and Printers Adding new locations when travelingSet the modem to ignore dial tones Solving travel connection problemsCheck the telephone line type Check for pulse or tone dialing7. Clear the check box for Wait for dial tone before dialing Connecting to a local area network4 Pointing devices and keyboard Using the TouchPadConnecting an external mouse Setting TouchPad preferencesUsing keyboard hotkeys FunctionHotkey Opening Help and Support Displaying system informationSwitching the screen image Opening the Print Options windowOpening a Web browser Increasing screen brightness Initiating SleepInitiating QuickLock Decreasing screen brightnessPlaying next track or section of an audio CD or a DVD Playing, pausing or resuming an audio CD or a DVDStopping an audio CD or a DVD Playing previous track or section of an audio CD or a DVDfn key Using keypadsComponent DescriptionEnabling and disabling the embedded numeric keypad Using the embedded numeric keypadUsing an optional external numeric keypad Switching key functions on the embedded numeric keypadCleaning the TouchPad and keyboard 5 Multimedia Multimedia featuresEnvironmental Notices Identifying your multimedia componentsComponent DescriptionUsing the MediaSmart button select models only b. Click Customize notification icons Adjusting the volumeUsing the media activity hotkeys Multimedia software Using HP MediaSmart softwareUsing other preinstalled multimedia software Installing multimedia software from a discChecking your audio functions Connecting external audio devices1. Select Start All Programs Accessories Sound Recorder AudioVideo Connecting an external monitor or projectorConnecting an HDMI device Configuring audio for HDMI Watching TV select models only Webcam The optical disc tray does not open for removal of a CD, DVD, or BD TroubleshootingThe computer does not detect the optical drive A disc does not play automatically 2. Select Advanced Settings Monitor tab1. Click Start Default Programs Change AutoPlay Settings A disc does not playA DVD movie stops, skips, or plays erratically A DVD movie is not visible on an external display2. Select Advanced Settings Monitor tab A DVD playing in Windows Media Player produces no sound or display A device driver must be reinstalledObtaining the latest Windows device drivers 1. Click Start All Programs Windows Update2. Click Check for updates Obtaining the latest HP device driversComponent functions 6 HP Mobile Remote Control Select Models OnlyButton quick reference 66 Chapter 6 HP Mobile Remote Control Select Models Only ButtonFunction Function Press the button to mute speaker volumeIf the volume is muted, press the button to restore speaker volume ButtonInserting or replacing the battery Troubleshooting Component functions 7 HP Media Remote Control Select Models OnlyButton quick reference ButtonFunction 72 Chapter 7 HP Media Remote Control Select Models OnlyPress to display system information. The button may also be used to display settings menus ButtonFunction 74 Chapter 7 HP Media Remote Control Select Models Only ButtonFunction Inserting or replacing the battery Troubleshooting Initiating and exiting Sleep 8 Power managementSetting power options Using power-saving statesUsing the battery meter Initiating and exiting Hibernation2. Click Customize notification icons Selecting a different power plan Using power plansSetting password protection on wakeup Viewing the current power planSwitching between graphics modes select models only Using external AC power Connecting the AC adapter Testing an AC adapter Using battery power Finding battery information in Help and SupportUsing Battery Check Inserting or removing the battery Displaying the remaining battery chargeCharging a battery Maximizing battery discharge time Managing low battery levelsIdentifying low battery levels Resolving a low battery level when no power source is available Resolving a low battery levelResolving a low battery level when external power is available Resolving a low battery level when a charged battery is available4. Change the Turn off the display settings to Never Calibrating a batteryStep 1 Fully charge the battery Step 2 Disable Hibernation and Sleep4. Click Change advanced power settings Step 3 Discharge the batteryStep 4 Fully recharge the battery Step 5 Reenable Hibernation and SleepReplacing the battery Conserving battery powerStoring a battery Disposing of a used battery3. Click Shut down Shutting down the computerHandling drives 9 DrivesIdentifying the installed optical drive Optical driveSelect Start Computer Using optical discs DVD±R discs Selecting the right discCD-R discs CD-RW discsPlaying a CD, DVD, or BD LightScribe DVD+R discsBlu-ray Disc Configuring AutoPlay Changing DVD region settings1. Select Start Default Programs Change AutoPlay settings 1. Select Start All Programs CyberLink DVD Suite Power2Go Observing the copyright warningCopying a CD or DVD Creating burning a CD or DVD Removing an optical disc CD, DVD, or BD Using external drives 2. Click Defragment disk Using Disk DefragmenterUsing Disk Cleanup Improving hard drive performanceUsing HP ProtectSmart Hard Drive Protection select models only Identifying HP ProtectSmart Hard Drive Protection status2. On the Icon in System Tray row, click Show Using HP ProtectSmart Hard Drive Protection software Replacing the hard drive Replacing the hard drive To install a hard drive9. Remove the 3 hard drive screws 1. Insert the hard drive into the hard drive bay108 Chapter 9 Drives 2. Slide the hard drive to the right until it snaps into place3. Replace the 3 hard drive screws 5. Close the coverReplacing the hard drive 6. Tighten the hard drive cover screwsReplacing a drive in the SmartBay 8. Remove the drive from the SmartBay To insert a drive in the SmartBayReplacing a drive in the SmartBay Using a USB device Connecting a USB device10 External devices Removing a USB device Connecting an eSATA device Using an eSATA deviceRemoving an eSATA device Using the expansion portUsing Digital Media Slot cards 11 External media cardsInserting a digital card Removing a digital card Using ExpressCards Configuring an ExpressCardInserting an ExpressCard Using ExpressCards Removing an ExpressCard 12 Memory modules 8. Lift the memory module compartment cover 2 away from the computer 10. Insert a new memory module122 Chapter 12 Memory modules 12. Close the cover 13. Tighten the memory module compartment screw 14. Replace the battery124 Chapter 12 Memory modules 16. Turn on the computerProtecting the computer 13 SecuritySetting passwords in Windows Using passwordsSetting passwords in Setup Utility Administrator passwordManaging an administrator password Entering a power-on password Power-on passwordEntering an administrator password Managing a power-on passwordUsing firewall software Using antivirus softwareInstalling an optional security cable Installing critical security updatesLocating the fingerprint reader Using the fingerprint reader select models onlyRegistering fingerprints 2. Swipe any of your registered fingers to log on to Windows Using your registered fingerprint to log on to WindowsTo log on to Windows using your fingerprint, follow these steps Using the fingerprint reader select models onlyStarting Setup Utility A Setup Utility BIOSUsing Setup Utility Changing the language of Setup UtilityNavigating and selecting in Setup Utility Displaying system information Restoring default settings in Setup UtilitySecurity menu Setup Utility menusExiting Setup Utility Main menuTo do this System Configuration menuDiagnostics menu SelectB Software updates Determining the BIOS version Updating the BIOSDownloading a BIOS update Updating programs and drivers C Backup and recovery Creating recovery discs Backing up your information 1. Select Start All Programs Maintenance Backup and Restore Using Windows Backup and RestoreRestore to a previous date and time Using system restore pointsWhen to create restore points Create a system restore pointSelect Start All Programs Recovery Manager Recovery Manager Performing a recoveryRecovering from the recovery discs Recovering from the dedicated recovery partition select models onlyIndex Symbols/NumericsPage J jacks Page Page WLAN module 13 writable media 77 WWAN module 13, 24 WWAN software zoom button154 Index