Chapter 2

Scanning the following types of documents might result in paper jams or damage to the documents.

 

Wrinkled or creased

 

Curled documents

 

documents

 

 

 

 

 

 

 

Torn documents

 

Documents with paper clips

 

 

 

or staples

 

 

 

 

 

Carbon paper

 

Coated paper

 

 

 

 

 

Extremely thin, translucent

 

Paper with adhesive notes or

 

paper

 

flags attached

 

 

 

 

 

Photos

 

Overhead transparencies

 

 

 

 

 

Papers that are stuck

 

Paper with wet substances

 

together

 

such as glue or correction

 

 

 

fluid

 

 

 

 

Smooth out any folds or curls in your documents before placing them into the feeder. If the leading edge of a document is curled or folded, it may cause a paper jam.

When loading paper that is smaller than 74 mm (2.9 in) in one dimension (such as business cards), place the pages with the long side parallel to the paper guides.

To scan fragile documents (such as photos or documents on wrinkled or very lightweight paper), place the document in a clear, heavyweight document sleeve no wider than 216 mm (8.5 in) before loading them into the document feeder.

TIP: If you do not have an appropriately-sized document sleeve, consider using a sleeve intended for use in a ring binder. Trim the ring-side edge so the sleeve is no more than 216 mm (8.5 in) wide.

Make sure that the hatch on the document feeder is securely latched. To properly close the hatch, press until you hear a click.

Adjust the paper guides to the width of the documents. Make sure that the paper guides touch the edges of the original. If there is any clearance between the paper guides and the edges of the documents, the scanned image might be skewed.

When placing a stack of documents into the feeder, gently set the stack in the document feeder. Do not drop the stack into the feeder and do not tap the top edge of the stack after you have placed the stack in the document feeder.

Clean the scanning rollers if the rollers are visibly dirty or after scanning a document that has pencil writing on it.

See also

Clean the paper path

Clean the rollers

Scanner paper path problems

8 Use the scanner