Scanner initialization or hardware problems ............................................................................
29
Check the USB connection ................................................................................................
Check that the scanner has power ....................................................................................
Reset the scanner .............................................................................................................
30
Scanner has stopped working correctly .............................................................................
Scanner operation problems ...................................................................................................
31
Scanner will not turn on .....................................................................................................
Scanner lamp stays on ......................................................................................................
Scanner does not scan right away ....................................................................................
32
Scanner scans only one side of a two-sided page ............................................................
Scanned pages are missing at the scan destination .........................................................
Scanned image is fuzzy .....................................................................................................
Scanned pages are out of order at the scan destination ...................................................
33
Optimize scanning and task speeds ..................................................................................
The scan is completely black or completely white .............................................................
Scanned images are not straight .......................................................................................
34
Vertical white stripes appear on the printed page .............................................................
Scan files are too large ......................................................................................................
Scanner buttons are not working correctly ..............................................................................
Scanner paper path problems .................................................................................................
35
Paper jamming, skewing, misfeeds, or multiple-page feeds .............................................
Scanning fragile originals ..................................................................................................
36
Paper does not feed from the scanner ..............................................................................
Originals are curling up in the scanner output tray. ...........................................................
The bottom of the scanned image is cut off .......................................................................
37
The scanned images have streaks or scratches ...............................................................
An item loaded in the scanner jams repeatedly .................................................................
Clear jams from the scanner paper path ...........................................................................
38
Contact HP Support .................................................................................................................
39
LCD Reader .............................................................................................................................
40
Control of the scanner buttons ................................................................................................
Getting assistance ...................................................................................................................
41
Index..............................................................................................................................................
42
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