QuickSpecs
HP AlphaServer GS1280 Systems
ES/GS Common Options
Step 13 - Hardware and Software Support Services — Optional
HP Care Pack Services HP Care Pack Services are available for AlphaServer systems running Tru64 UNIX or OpenVMS operating systems. HP Care Pack Services are designed for customers who need support beyond that provided by the hardware product warranty with coverage for both Principal Server systems and SSPs (Subsequent System Packages) - that meet a full range of customer support requirements.
System Codes for | ES47 Tower and Workstation | x = F, yy = GA, aaa = 6JM, bbb = 5LA | |
Service Part Numbers | ES47 Model 2 and Model 4 | x = F, yy = GB, aaa = 6JN, bbb = 5LB | |
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| ES80 Model 2 and Model 4 | x = F, yy = HA, aaa = 6JP, bbb = 5LB | |
| ES80 Model 6 and Model 8 | x = F, yy = HB, aaa = 6JQ, bbb = 5LC | |
| GS1280 Model 8 | x = W, yy = BA, aaa = 6JR, bbb = 5LG | |
| GS1280 Model 16 | x = W, yy = BB, aaa = 6JS, bbb = 5LG | |
| GS1280 Model 32 | x = W, yy = BD, aaa = 6JT, bbb = 5LH | |
| GS1280 Model 64 | x = W, yy = BE, aaa = 6JU, bbb = 5LH | |
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Program Features - Principal Server |
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HP Support Plus | 13x5 HW/SW support |
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| License Subscription for HP O/S software and embedded L/P (i.e., EIS for OpenVMS, | ||
| unlimited users, and server extensions for Tru64 UNIX) |
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| Consolidated Software Media Update Distribution for OpenVMS or Tru64 UNIX and their | ||
| layered products. (Some layered products are not on the Consolidated Media Update | ||
| Distribution, but can be ordered separately.) |
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| HP Support Plus, Principal Server, 12 months | ||
| HP Support Plus, Principal Server, 36 months | ||
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HP Support Plus 24 | 24x7 HW/SW support |
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| Named HW engineer |
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| License Subscription for HP O/S software and embedded L/P (i.e., EIS for OpenVMS, | ||
| unlimited users, and server extensions for Tru64 UNIX) |
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| Consolidated Software Media Update Distribution for OpenVMS or Tru64 UNIX and their | ||
| layered products. (Some layered products are not on the Consolidated Media Update | ||
| Distribution, but can be ordered separately.) |
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| HP Support Plus 24, Principal Server, 12 months | ||
| HP Support Plus 24, Principal Server, 36 months | ||
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DA - 11921 Worldwide — Version 24 — July 23, 2007 | Page 50 |
