QuickSpecs

HP AlphaServer GS1280 Systems

ES/GS Common Options

Program Features - Additional Services

 

 

SSPs (Subsequent

For HP Care Pack Support Plus and Support Plus 24

 

 

System Packages)

HW Support at same level as corresponding package for Principal server

 

 

License Subscription: HP O/S (where applicable)

 

 

 

Telephone support through Principal server covered by full support package

 

 

HP Support Plus, Subsequent System, 12 months

 

FP-x21yy-12

 

HP Support Plus, Subsequent System, 36 months

 

FP-x21yy-36

 

HP Support Plus 24, Subsequent System, 12 months

 

FP-x22yy-12

 

HP Support Plus 24, Subsequent System, 36 months

 

FP-x22yy-36

 

 

 

 

Installation

Pre-installation review

 

 

 

Unpacking of equipment

 

 

 

Assemble and test

 

 

 

Basic product usage info

 

 

 

No software installation added

 

 

 

Installation

HA113A1-bbb

FP-xINST-yy

 

 

 

 

Installation and Startup

Pre-installation review

 

 

HP O/S

Unpacking of equipment

 

 

 

Assemble and test

 

 

 

Basic product usage info

 

 

 

Install operating systems

 

 

 

Product configuration

 

 

 

Print and network access

 

 

 

Orientation

 

 

 

Installation and Startup

HA114A1-bbb

FP-xSTAR-yy

 

 

 

 

NOTES:

AlphaServer ES47/ES80 and GS1280 systems include one-year parts and labor warranty with 5x9, on-site Next Business Day response.

HP Care Pack Services include support for new HP branded hardware options internal to the AlphaServer enclosure plus a monitor (17-inch or less excluding flat panel models).

External storage devices/racks carry their own level of warranty and should be quoted separately for uplifted warranty services.

In addition to the HP Care Pack Services shown above, other service packages are available for separate hardware and support. For more information on Hardware and Software Upfront Services and other HP service options available for AlphaServers, consult your Sales Account Manager, HP Services Principal, or visit: http://www.hp.com/hps/

DA - 11921 Worldwide — Version 24 — July 23, 2007

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HP GS1280 manual Program Features Additional Services, Installation and Startup, Hp O/S