HP Home Theater Audio System TROUBLESHOOTING, Cause, Remedy, Symptom

TROUBLESHOOTING

This receiver has been manufactured to the specifications of RadioShack and is covered by a limited warranty from RadioShack. If your receiver is not operating as it should, take it to your local RadioShack store or call 1-800-THE-SHACK for assistance.

If you think that there is something wrong with this component, check the points below. Investigate the other components and electrical appliances being used. Sometimes the trouble may reside in another component.

Symptom	Cause	Remedy
No power.	The power cord is disconnected.	Plug the power cord into the wall outlet securely.
The power is on, but	No disc is inserted.	Insert a disc. (Check that the DVD or audio CD indicator
the DVD player does		in the DVD display is lit.)
not work.
No picture.	The TV is not set to receive DVD signal	Select the appropriate video input mode on the TV so the
	output.	picture from the DVD player appears on the TV screen.
	The video cable is not connected	Connect the video cable into the jacks securely.
	securely.
	The connected TV power is turned off.	Turn on the TV.
The playback picture is	The disc is dirty.	Clean the disc.
poor.
The DVD player does	No disc is inserted.	Insert a disc. (Check that the DVD or CD indicator in the
not start playback.		display panel is lit.)
	The DVD player cannot read the disc	Check the disc type, color system and regional code.
	because it is damaged or an incorrect type	Check for any scratches or smudges on the disc. Insert a
	(for example, a CD-i).	readable disc.
	The disc is placed upside down.	Place the disc with the playback side down.
	The disc is not placed within the guide.	Place the disc on the disc tray correctly inside the guide.
	The disc is dirty.	Clean the disc.
	A menu appears on the TV screen.	Press SETUP to turn off the menu screen.
	The rating level is set.	Cancel the rating function or change the rating level.
The remote control	The remote control is not pointed at the	Point the remote control at the remote sensor of the
does not work	remote sensor of the receiver.	receiver.
properly.
	The remote control is too far from the	Operate the remote control within about 23 feet (7 m) of
	receiver.	the receiver.
	There is an obstacle between the remote	Remove the obstacle.
	control and the DVD player.
	The remote’s batteries are low.	Replace the batteries.
The receiver does not	Static electricity caused by dry air.	Disconnect the power plug from the outlet, then re-insert
respond when the		the plug.
buttons are pressed.
No sound is output	Improper connections.	Make sure the component is connected correctly.
when a function is
	Sound is muted.	Press the remote’s MUTE.
selected.
	The volume is turned down.	Adjust VOLUME.
No image is output	Improper connections.	Make sure the component is connected correctly.
when a function is
	The input source is not properly selected.	Press the correct function button.
selected.

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