Problem

Possible Cause

Solution

HP Display LiteSaver doesn't turn off the monitor screen.

The Activity Extension time has not elapsed.

The default Activity Extension value is set to 10 minutes. The HP Display LiteSaver will wait to detect no input or movement from the keyboard or mouse for 10 consecutive minutes after the Display Off time has passed, before the monitor enters into low-power mode. For example, if the Display Off time is set to 5 minutes from the current time and the Activity Extension is set to 10 minutes, the HP Display LiteSaver will not actually turn off the display until 10 minutes of inactivity has elapsed, even though the Display Off time is 5 minutes from now.

 

The HP Display LiteSaver may not

Confirm that the HP Display LiteSaver is compatible with

 

be compatible with the computer

the system.

 

system. Some notebook computers

1. Right-click on the HP Display LiteSaver icon in the

 

are not compatible and the monitor

 

power can not be controlled.

system tray.

 

 

2. Select Power Off Display from the menu.

 

 

The monitor screen should turn off if the system is

 

 

compatible. To turn the monitor back on, wait 5 seconds

 

 

and move the mouse.

 

 

NOTE: If the monitor did not turn off, then the computer

 

 

graphics driver is not compatible with the HP Display

 

 

LiteSaver software.

 

 

 

The monitor is off but it did

The monitor's power saving control

Check the monitor's OSD menu setting for power saving

not seem to enter into a low-

is disabled.

enable/disable controls. The control should be set to

power sleep mode.

 

enable to allow the monitor to enter into low-power modes.

 

 

 

OSD Lockout is displayed.

The monitor's OSD Lockout

Press and hold the Menu button for 10 seconds to disable

 

function is enabled.

the OSD Lockout function.

 

 

 

Power Button Lockout is

The monitor's Power Button

Press and hold the power button for 10 seconds to unlock

displayed.

Lockout function is enabled.

the power button function.

 

 

 

ENWW

Solving Common Problems 33