Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad multi-vendor knowledge , monitoring and diagnostic tools, go to http://www.hp.com/support

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

●Monitor model number

●Serial number for the monitor

●Purchase date on invoice

●Conditions under which the problem occurred

●Error messages received

●Hardware configuration

●Hardware and software you are using

34 Appendix A Troubleshooting

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