Message

Possible cause

Solution

Unknown USB

The camera is

Make sure that the camera

device

connected to a

is connected to a

 

USB device that it

supported printer or

 

does not

computer.

 

recognize.

 

 

 

 

Unable to

There is no

z Check that the printer is

communicate with

connection

turned on.

printer

between the

z Make sure the cable is

 

camera and

connected between the

 

printer.

printer and the camera

 

 

or the optional

 

 

HP Photosmart M-series

 

 

dock. If that does not

 

 

work, turn off the camera

 

 

and disconnect it. Turn

 

 

the printer off and then

 

 

on again. Re-connect the

 

 

camera and turn it on.

 

 

 

Unsupported

The printer is an

Connect the camera to a

printer

unsupported

supported printer, such as

 

device.

an HP Photosmart or

 

 

PictBridge-compatible

 

 

printer. Or connect the

 

 

camera to a computer and

 

 

print from there instead.

 

 

 

Photo tray is

The selected

Disengage the printer

engaged.

paper size cannot

photo tray, or change the

Disengage photo

be used with the

paper size in the Print

tray or select

printer photo

Setup menu on the

smaller paper

tray.

camera.

size.

 

 

 

 

 

Printer top cover

The printer is

Close the top cover of the

is open

open.

printer.

 

 

 

116

HP Photosmart M305/M307 User’s Manual