Message

Possible cause

Solution

Incorrect or

The printer

Install a new printer

missing print

cartridge is the

cartridge, turn the printer

cartridge

incorrect model

off, then turn it back on.

 

or is missing.

 

 

 

 

Printer has a

There is a paper

Turn off the printer.

paper jam

jam or the printer

Completely clear the

or

carriage has

paper jam, then turn the

The print carriage

stalled.

printer back on.

has stalled

 

 

 

 

 

Printer is out of

The printer is out

Load paper into the

paper

of paper.

printer, and then press the

 

 

OK or Continue button on

 

 

the printer.

 

 

 

Selected print size

Print size is too

Press Menu/OK on the

is larger than

large for the

camera to return to the

selected paper

paper size.

Print Setup screen and

size.

 

select a print size that

 

 

matches the paper size.

 

 

Or select a larger paper

 

 

size and load larger paper

 

 

into the printer.

 

 

 

Selected paper

Selected paper

Press Menu/OK on the

size is too big for

size is larger than

camera to return to the

printer.

the maximum

Print Setup screen and

 

size supported in

select a paper size that fits

 

the printer.

the printer.

 

 

 

Chapter 7: Troubleshooting and Support

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