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HP M305/M307 Getting Assistance, HP Accessibility Website, HP Photosmart Website, Support Process, www.hp.com/support, Problems and Solutions

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Getting Assistance

This section contains support information for your digital camera, including support website information, an explanation of the support process, and support phone numbers.

HP Accessibility Website

Customers with disabilities can get help by visiting www.hp.com/hpinfo/community/accessibility/prodserv

HP Photosmart Website

Visit www.photosmart.hp.com or www.hp.com/photosmart for the following information:

zTips on using your camera more effectively and creatively

zHP digital camera driver updates and software

zRegister your product

zSubscribe to newsletters, driver and software updates, and support alerts

Support Process

The HP support process works most effectively if you perform the following steps in the order specified:

1Review the troubleshooting section of this User’s Manual (see Problems and Solutions on page 95).

2Access the HP Customer Care website for support. If you have access to the Internet, you can obtain a wide range of information about your digital camera. Visit the HP website for product help, drivers, and software updates at www.hp.com/support

122	HP Photosmart M305/M307 User’s Manual

Contents

Page Page Legal Notices Page Table of Contents Chapter 1: Getting Started Chapter 2: Taking Pictures and Recording Video Clips Chapter 3: Reviewing Images and Video Clips Chapter 4: Using HP Instant Share Chapter 5: Transferring and Printing Images Chapter 6: Using the Setup Menu Chapter 7: Appendix A: Managing Batteries Appendix B: Purchasing Camera Accessories Appendix C: Chapter 1: Getting Started Setup Attaching the Wrist Strap Installing the Batteries Installing a Memory Card (Optional) Turning on Power Choosing the Language Setting the Date and Time Installing the Software Windows® Macintosh User Manual on the CD Camera Parts Back and First Side of the Camera Solid Off Zoom lever Zoom Out Menu/OK button Controller Print button Timer/Burst MODE solid red Both Camera Front, Second Side, and Bottom of the Camera Top of the Camera Camera States Camera Menus Playback Menu Playback, press the Playback Using the Playback Menu To display the HP Instant Share Menu , press the HP Instant Using the Help Menu Camera Status Screen Restoring Previous Settings Page Chapter 2: Taking Pictures and Recording Video Clips Taking Still Pictures Recording Audio with Still Pictures Recording Video Clips Using Live View Focusing the Camera Using Auto Focus Focus Lock Using Focus Lock Using the Shooting Modes Using Focus Lock Using Focus Lock Using Zoom Optical Zoom Digital Zoom Setting the Flash Flash Off Auto Flash Using the Shooting Modes Action Portrait Beach & Snow Auto Mode Using the Self-TimerSettings For Still Pictures: For Video Clips: Using the Burst Setting Using the Capture Menu Help for the Menu Options EV Compensation Image Quality 3MP Best White Balance Shade Tungsten Fluorescent ISO Speed Color Date & Time Imprint Date Only Date & Time Rotate Date & Time Imprint 2In the Date & Time Imprint sub Page Chapter 3: Reviewing Images and Video Clips Using Playback Page # Icon Chapter 4: Using HP Instant Share on page 63) Chapter 4: Using HP Instant Share on page 63) Total Images Summary Screen Viewing Thumbnails Magnifying Images Using the Playback Menu Video Clip Screen: EXIT - Exits the Playback Menu Delete Record Audio Rotate Chapter 4: Using HP Instant Share Using the HP Instant Share Menu Setting Up Destinations in the HP Instant Share Menu When you select HP Instant Share Setup Select the program to launch for this action Cancel Save/Print Setting Up Destinations on a Windows Computer Setting Up Destinations on a Windows Computer Setting Up Destinations on a Macintosh Computer Selecting Images for HP Instant Share Destinations Page How HP Instant Share E-mailsImages Page Chapter 5: Transferring and Printing Images Transferring Images to a Computer Transfer Images from Camera/Card Start Transfer Printing Images Directly from the Camera Digital Camera Print Setup Images: ALL Page Page Chapter 6: Using the Setup Menu Display Brightness Camera Sounds Live View at Power On Date & Time USB Configuration TV Configuration Language Move Images to Card Page Chapter 7: Troubleshooting and Support Resetting the Camera Using Your Camera without Installing the HP Image Zone Software Transferring Images to a Computer without HP Image Zone Software Using a Memory Card Reader DCIM Edit Select All Copy Local Disk Transferring Images to a Macintosh Computer Download Some Download All Movies Import Configuring the Camera as a Disk Drive Cleaning the Camera Lens Problems and Solutions turn on (continued) the Camera The Power my camera I have to See Extending Battery Life on replace or Live batteries not charge Appendix B: not charge respond a button a button A long delay occurs between and the a picture the Shutter button My image is blurry Setting the Flash on page 36) Shooting Modes on page 38) Focusing the too bright the Flash too dark grainy The ISO Speed the Image Quality setting The wrong date and/or time is shown Memory Capacity on page even hot) to the touch I cannot unload Installing the Software Using Your Camera without Error Messages on the Camera CARD IS UNFORMATTED Press OK to format card CARD HAS CARD LOCKED MEMORY FULL CARD FULL Memory full cannot save on card to UNREADABLE Playback Menu (see PROCESSING CHARGING FLASH FOCUS TOO FAR and blinking Blinking UNABLE TO z Use Focus Lock (see FOCUS and blinking ERROR SAVING IMAGE VIDEO Cannot display image Unknown USB device Unable to printer Unsupported Incorrect or missing print cartridge Printer has a paper jam Borderless printing is only Paper Type supported on photo paper Error Messages on the Computer Configuration setting to (continued) Camera setting Disk Drive in the Setup Configuration Could Not Send To Service Communication Share Getting Assistance HP Accessibility Website HP Photosmart Website Support Process www.hp.com/ support Phone Support in the United States and Canada Phone Support in Europe, the Middle East, and Africa Hungary Ireland Israel Italy Luxembourg Other Phone Support Worldwide Guatemala Hong Kong SAR India Japan Korea, Republic of Appendix A: Managing Batteries Top Points About Batteries Extending Battery Life Safety Precautions for Using NiMH Batteries Performance per Battery Type Power Indicators Recharging NiMH Batteries Page Safety Precautions for Recharging NiMH Batteries Sleep Time-outfor Power Conservation Page Appendix B: Purchasing Camera Accessories zHP Photosmart M-seriesdock— C8907A HP Photosmart 3.3V AC power adapter for HP Photosmart HP Photosmart SD memory cards zHP Photosmart M-seriesleather case—L1816A Page Appendix C: Specifications Tripod mount Built-inflash Flash working distance Position Shooting modes Landscape, Beach & Snow settings z 3MP Best Auto (default),100, 200 Full Color (default), Black & White, Sepia Off (default), Date Only, Date & Time Compression format Power External body dimensions Weight Temperature Memory Capacity Index Page Page Page R range Z zoom