HP Management Controller Troubleshooting

Chapter 5

Troubleshooting

This chapter provides information on the following topics:

■Troubleshooting during startup

■Troubleshooting after startup

■Repairing the CMC

Contents

Console Management Controller Notice Contents About This Guide Overview Installation Operation Software Troubleshooting Regulatory Compliance Notices Electrostatic Discharge Specifications Pin Layout Configuration About This Guide Text Conventions Symbols in Text Symbols on Equipment Important Safety Information Rack Stability Getting Help Overview Compaq Console Management Controller General Description Standard CMC Features Communications Ports Compaq Intelligent Rack Manager Lite Front Panel CMC Front Panel Front Panel LEDs Rear Panel CMC Rear Panel Installation Installation Requirements Hardware Software/Reference Material Optional Sensor Kit, with assorted cable lengths Optional Smoke Sensor Kit Compaq Part Number 203039-B24 (sold separately) Optional Door Locking Kit Compaq Part Number 203039-B23 (sold separately) Tools Installation Procedures Temperature Sensor Intrusion Sensor Page Temperature sensor Intrusion sensor Humidity sensor Mechanical shock/vibration sensor Smoke sensor kit Smoke Sensor Operation Smoke Sensor Maintenance Door locking kit Connecting the Cord Retention Bracket Connecting the Sensors to the CMC Connecting the Fan Assemblies Connecting the Input Power Cord to the CMC Power Connecting the CMC to Utility Power Connecting the Network Cable Securing Cables to the CMC Mounting the CMC in the Rack Powering on the CMC Selecting the Language Setting the IP Address Setting the Subnet Mask Installation Completion Operation LCD Menu Status Menu Main Escape System Information Menu Setup Menu Alert Handling Examples: Silencing an Audible Alarm Deactivating an Alarm Relay Software Compaq Intelligent Rack Manager Lite Software System Requirements Preinstallation Tasks Software Installation Uninstalling the Software 1.Select Start, Programs Uninstall Accessing the Software Internet Explorer Screen Layout Software Settings Add/Remove Device Screen Add/Remove Device IP Address Add Remove Messaging Setup Screen Messaging Setup Users Email Setup Screen Email Setup SMTP Server Username From: Pager Setup Screen Pager Setup CommPort Phone Numbers Change Password Screen Change Password Device Configuration CMC Properties Screen CMC Properties Device Information Device Setup Off to Silence Alarm Return Device Home Sensor Setup Screen Sensor Setup Not Available Accessory Setup Screen to Deactivate Relay Threshold Configuration Screen Alert Handling Screen Manual Control Screen Accessory Device Monitoring Active Alarms Status Symbols Device Home Screen Active Alerts ■A Refresh link Device Home Status Symbols Terminal Program Operation New Connection Phone Number Connect Using Direct Connection Navigating Menus spacebar Esc CMC Terminal Program Menus Table CMC Terminal Program Menus continued Page Page Page Page Troubleshooting Troubleshooting During Startup Troubleshooting Guide (CMC Startup) Troubleshooting After Startup Troubleshooting Guide (After Startup) Repairing the CMC Regulatory Compliance Notices Regulatory Compliance Identification Numbers Table A-1 Compaq CMC Series Number Federal Communications Commission Notice A-3 Canadian Notice (Avis Canadien) European Union Notice Japanese Notice China Taiwan Notice Electrostatic Discharge Grounding Methods Specifications Specifications Table C-1 Specifications – Console Management Controller (CMC) C-3 Table C-1 Specifications – Console Management Controller (CMC) continued Pin Layout Configuration Compaq CMC Alarm Relay Wiring Examples Table D-1 RJ-12Pin Layout Specifications Index