5-2Compaq Console Management Controller User Guide

Troubleshooting During Startup

If problems occur when starting the Compaq CMC, select the appropriate symptom for possible causes and actions.

Table 5-1

Troubleshooting Guide (CMC Startup)

Description of Fault Symptom

Solution

The CMC fails to function after

Check the AC power connection.

power up.

 

Make sure unit is On.

 

 

 

Connected sensors are not

Make sure sensor is connected to correct port on

recognized by the CMC.

the rear of the CMC.

 

 

 

Check the cables to the sensors for cable breaks.

 

 

 

If applicable, check the power supply to the

 

sensors.

 

 

Alarm signals are only indicated on

Verify network connection is correctly installed.

the CMC but not at the console

 

Verify the correct IP address is programmed into

management.

 

the unit.

 

 

 

Contact network administrator.

 

 

There is no shock alarm, despite

Use software to adjust sensitivity. See Chapter 4.

the presence of vibrations.

 

 

 

Intrusion alarms do not activate

Verify intrusion magnetic switches are properly

when door is opened.

installed.

 

 

 

Verify sensors connected to the correct port on the

 

rear of the unit.

 

 

Faults are not reported although

Check the sensors for correct installation.

sensors are connected.

 

Verify that sensors are connected to the proper

 

 

port on the rear of the unit.

 

 

The interface LEDs are not giving

Check the connection to the network.

any signals.

 

Contact network administrator.