Media gateway services

The G250/G350 features a dynamic trap manager, which enables you to ensure that the G250/G350 sends traps directly to the currently active MGC. If the MGC fails, the dynamic trap manager ensures that traps are sent to the backup MGC.

MGC management

The MGC is managed by the Avaya Communication Manager (CM). The G250/G350 supports Avaya Communication Manager (CM) release 5.0 and is backwards compatible with release 2.0 and above.

Avaya CM features

Avaya CM is an open, scalable, highly reliable, and secure telephony application. Avaya CM provides user and system management functionality, intelligent call routing, application integration and extensibility, and enterprise communications networking. Avaya CM offers over

500 features, in the following categories:

Telephony features

Localization

Collaboration

Mobility

Messaging

Telecommuting

System management

Reliability

Security, privacy, and safety

Hospitality

Attendant features

Networking

Intelligent call routing

Application programming interfaces

Avaya CM software applications

Determine where to connect your telephone call based on the number you dial

Assign numbers to local telephones

Play dial tones, busy signals, and prerecorded voice announcements

Allow or prohibit access to outside lines for specific telephones

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