HP MP4 manual Shipping information, Shipping preparation, Important service repair information

F Shipping information

Shipping preparation

Follow these suggestions when preparing to ship the digital signage player:

1.Turn off the digital signage player and external devices.

2.Disconnect the power cord from the electrical outlet, then from the digital signage player.

3.Disconnect the system components and external devices from their power sources, then from the digital signage player.

4.Pack the system components and external devices in their original packing boxes or similar packaging with sufficient packing material to protect them.

NOTE: For environmental nonoperating ranges, see Specifications on page 19.

Important service repair information

In all cases, remove and safeguard all external options before returning the digital signage player to HP for repair or exchange.

In countries that support customer mail-in repair by returning the same unit to the customer, HP makes every effort to return the repaired unit with the same internal memory and flash modules that were sent.

In countries that do not support customer mail-in repair by returning the same unit to the customer, all internal options should be removed and safeguarded in addition to the external options. The digital signage player digital signage player should be restored to the original configuration before returning it to HP for repair.

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