2.15 No Audio, Part 1 . . . . . . . . . . . . . . . . . . . . . . . 2–18 2.16 No Audio, Part 2 . . . . . . . . . . . . . . . . . . . . . . . 2–19 2.17 Non Functioning Device . . . . . . . . . . . . . . . . . 2–20 2.18 Non Functioning Keyboard . . . . . . . . . . . . . . . 2–21 2.19 Non Functioning Pointing Device . . . . . . . . . . 2–22 2.20 Network or Modem Connection . . . . . . . . . . . 2–23

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer System Major Components. . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components . . . . . . . . . . 3–8 3.4 Miscellaneous Hardware Kit Components. . . . . . . . . 3–9 3.5 Cable Kit Components . . . . . . . . . . . . . . . . . . . . . . . 3–10 3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–11 3.7 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

4 Removal and Replacement Preliminaries

4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–1 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–2 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4 4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4 5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4 5.5 Hinge Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5 5.6 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 5.7 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

iv

Maintenance and Service Guide