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Warranty and Support Information

Warranty and Service Statement

HP Network ScanJet 5 Scanner

One-Year Limited Warranty

1HP warrants HP hardware, accessories and supplies against defects in materials and workmanship for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.

2HP warrants that HP software will not fail to execute its programming instructions, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software media which does not execute its programming instructions due to such defects.

3HP does not warrant that the operation of HP products will be uninterrupted or error free. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, customer will be entitled to a refund of the purchase price upon prompt return of the product.

4The warranty period begins on the date of delivery or on the date of installation if installed by HP. If customer schedules or delays HP installation more than 30 days after delivery, warranty begins on the 31st day from delivery.

5Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) duty cycle abuse (see note below), (c) software, interfacing, parts or supplies not supplied by HP,

(d) unauthorized modification or misuse, (e) operation outside of the published environmental specifications for the product, or (f) improper site preparation or maintenance.

NOTE: Operation of the scanner beyond the limit of its nominal duty cycle (scanning greater than the equivalent of 10,000 pages per month) shall be deemed scanner abuse and all repairs thereafter are to be billed on a time-and-materials basis.

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