Picture quality questions

Symptom

Remedy

 

 

 

 

Part of my picture is cut off, or the

Check the position adjustment settings, and adjust the screen settings

 

picture is not centered.

accordingly.

 

 

 

 

My picture image is too large or

Press the Aspect button on the remote control to select a different picture

 

too small.

image size.

Troubleshooting

 

 

My picture is unstable.

Verify that the external device or PC resolution setting is correct. Adjust to

 

the appropriate resolution.

 

 

An afterimage appears on the

A fixed picture, such as a logo, video game, or computer image, can

screen.

cause a permanent afterimage to appear on the plasma TV screen. This

 

product is not designed to display fixed images for extended periods of

 

time. Minor occurrences of afterimage may be reduced by running the

 

 

White Wash option in the OSD System Menu; see “Using White Wash”

 

 

on page 40.

 

 

 

 

Remote control questions

 

 

Symptom

Remedy

 

 

The remote control does not work.

Check the following, and try the proposed solution:

 

■ Batteries are inserted with polarity aligned.

 

■ Make sure the remote control batteries are fresh. If they are worn out,

 

replace the batteries with new batteries.

 

■ Make sure the remote control is within correct operating range.

 

■ Make sure the remote sensor window is not under too much light,

 

direct sunlight, or strong artificial light.

 

■ Make sure there are no obstacles; check that there is nothing between

 

the remote control and the sensor window on the display.

 

■ Make sure the remote control is aimed at your TV and is not farther

 

than 16.4 feet (5 meters) away.

 

 

The remote control does not control

This is not a universal remote control. It only works with your HP

other home entertainment equipment.

television.

 

 

My universal remote control does not

When you want to program a universal remote control to operate your

find an HP TV code.

HP TV, if HP is not listed in the supported brand codes, use a Philips TV

 

code. The HP remote control transmits Philips-licensed remote control

 

codes.

 

After programming your universal remote control with a Philips TV code,

 

it can operate your HP TV functions for: volume, mute, power, and input

 

source.

 

 

Troubleshooting 51