Check the device software settings

Print speed is slower when Best or Maximum dpi is selected as the print quality. To increase the print speed, select different print settings in the device driver. For more information, see Change print settings.

Check for radio interference

If the device is connected using wireless communication and is printing slowly, then the radio signal might be weak.

Placement of the text or graphics is wrong

If these solutions do not work, the problem may be caused by the inability of the application to interpret print settings properly. See the release notes for known software conflicts, refer to the application's documentation, or contact the software manufacturer for specific help.

Check how the media is loaded

Make sure the media width and length guides fit snugly against the edges of the stack of media, and make sure the trays are not overloaded. For more information, see Load media.

Check the media size

Content on a page might be cut off if the document size is larger than the media that you are using. For more information, see Select print media.

Make sure the media size selected in the printer driver match the size of media loaded in the tray.

Check the page-orientation setting

Make sure the media size and page orientation selected in the application match the settings in the printer driver. For more information, see Change print settings.

Check the device location and length of USB cable

It is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long. You can also try to use a different USB cable to check if the cable has failed.

The device prints half a page, then ejects the paper

Check the ink cartridges

The ink cartridges may have run out of ink, and the print job was cancelled. Replace the ink cartridges, and then resend the print job to the device. For more information, see Replace the ink cartridges.

More than one page is being picked

For more information on paper-feed problems, see Solve paper-feed problems.

Solve printing problems

69