NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so.

For information on recycling used ink supplies, see HP inkjet supplies recycling program.

Cartridge Problem - The following cartridge appears to be missing or damaged

Use the following to correct the error:

Replace the ink cartridges

HP inkjet supplies recycling program

Cartridge Problem - The following cartridge must be replaced

Use the following to correct the error:

Replace the ink cartridges

HP inkjet supplies recycling program

Paper Mismatch - Paper detected does not match paper size or type selected

Use the following to correct the error:

Load media

Print on special and custom-sized media

Change print settings

The cartridge cradle cannot move. Please turn device power off. Check device for paper jam or other obstruction

Use the following to correct the error:

Clear a jam in the device

Hardware installation suggestions

Paper Jam - There is a paper jam (or misfeed). Clear the jam and press the Resume button on the printer

Use the following to correct the error:

Clear a jam in the device

The printer is out of paper. Load more paper and press the Resume button on the front of the printer

Use the following to correct the error:

Load media

Errors 89