Problems and solutions

Use this information to find solutions to common issues you may have using your camera.

NOTE: Known issues are often fixed with new releases of firmware. To optimize your digital photography experience, periodically check the Hewlett-Packard Technical Support website (www.hp.com/support) for updates to your camera's firmware, software, and drivers.

How can I get professional-quality prints if I don’t have a photo printer?

Use the Buy Prints Online feature on the Photosmart Express Menu (see “Buying prints online” on page 39).

The camera does not turn on.

•Install a new or recharged battery, ensuring that the battery is inserted correctly (see “Install the battery” on page 5) and that you are using a rechargeable HP Photosmart R07 Lithium Ion battery for HP Photosmart R-series cameras.

•Ensure that a battery is installed in the camera, that the power adapter is connected to the camera and is plugged into a working electrical outlet, and that power adapter is not damaged or defective.

•Ensure that the memory card is the proper type (see “Storage” on page 58). If so, remove the memory card and turn on the camera; if the camera turns on, turn off the camera, install the memory card, turn on the camera, and format the memory card (see “Install and format an optional memory card” on page 7). If the camera does not turn on after you reinstalled the memory card, format the memory card using a memory card reader, or replace the memory card.

•Reset the camera (see “Resetting the camera” on page 44).

The battery gauge goes up and down frequently.

See “Power indicators” on page 55.

I have to recharge the Lithium Ion battery frequently.

•See “Extending battery life” on page 54.

•A battery that is new or has not been charged recently must be recharged to reach full capacity.

•If you have not used the battery for two months or longer, recharge it.

The Lithium Ion battery will not charge.

•Try charging it again after it has drained awhile.

•Use only the power adapter that came with your camera.

•If charging the battery does not work, replace the battery.

Problems and solutions

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HP R937 manual Problems and solutions, Battery gauge goes up and down frequently, Lithium Ion battery will not charge
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R937 specifications

The HP R937 is a high-performance digital camera that combines advanced imaging technologies with user-friendly features, making it a popular choice among photography enthusiasts and everyday users alike. Launched as part of HP's innovative lineup, the R937 is designed to deliver exceptional image quality and versatility.

One of the standout features of the HP R937 is its 8-megapixel resolution. This high level of detail ensures that photos are not only sharp but also rich in color and clarity. Whether capturing landscapes, portraits, or everyday moments, users can expect vibrant results that truly reflect the scene. Its 3-inch diagonal LCD screen enhances the shooting experience, allowing for easy framing and reviewing of images. The LCD screen is large and vivid, providing an excellent view even in bright sunlight.

The HP R937 also boasts an impressive optical zoom, enabling photographers to get close to their subjects without compromising on image quality. With a zoom range that can handle a variety of shooting scenarios, users can shoot wide landscapes or zoom in on distant objects with ease. This flexibility is further enhanced by the camera's built-in image stabilization technology, which helps to reduce blurriness caused by shaky hands, ensuring clear pictures in various conditions.

In terms of functionality, the HP R937 supports various shooting modes, making it adaptable for different photography needs. Whether users want to shoot in portrait mode, landscape mode, or even macro mode for extreme close-ups, the camera offers presets that simplify the process. Furthermore, the integration of HP's intelligent portrait technology enhances subjects' faces by smoothing skin tones and reducing blemishes, ensuring that portraits look their best.

Another notable characteristic of the HP R937 is its compatibility with HP's photo management software. This feature allows users to easily edit, organize, and share their photos, streamlining the post-production process. Furthermore, the camera's battery life is commendable, providing ample shooting time before needing a recharge.

In summary, the HP R937 is a versatile and user-friendly digital camera that excels in image quality and operational flexibility. With its impressive resolution, optical zoom features, intelligent portrait capabilities, and robust software support, the R937 stands out as a reliable choice for photographers looking to capture every moment in stunning detail.
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