Chapter 9

It takes the camera a long time to turn on.

•Your camera may be slower to turn on if you have a high capacity (4GB or larger) memory card inserted.

•Having a large number of files (over 300) stored on a memory card affects the time it takes for the camera to turn on. Transfer stored files to your computer, then format the memory card.

•Power-on time in Playback is slow if you have a large number of tagged images on your memory card. Transfer the images to your computer (see “Transferring and printing images” on page 34) and review them there.

The camera does not respond when I press a button.

•Turn on the camera.

•Most of the camera buttons do not respond when the camera is connected to a computer.

•Replace or recharge the battery.

•Reset the camera (see “Resetting the camera” on page 44).

•The memory card may be defective. Remove the memory card and test the camera; if the camera works, replace the memory card.

•Format the internal memory and/or the memory card (see “Install and format an optional memory card” on page 7).

The camera does not take a picture when I press the Shutter button.

•Press the Shutter button all the way down.

•Make sure you are in Picture Capture.

•The memory card or internal memory may be full. Transfer images from the camera to your computer, then format the internal memory or the memory card (see “Install and format an optional memory card” on page 7). Or replace the card with a new one.

•The camera may be processing. Wait a few seconds for the camera to finish processing the last image before taking another picture.

The Image Display is not working.

•The Image Display may have timed out. Press any camera button to wake up the camera.

•Reset the camera (see “Resetting the camera” on page 44).

•Replace or recharge the battery.

When I touch the Touch Screen, nothing happens or something unexpected happens.

•Press any camera button to wake up the camera.

•The Touch Screen overlay may be turned off. Press to turn on the overlay.

•Align the Touch Screen (see “Aligning the Touch Screen” on page 44).

•Replace or recharge the battery.

•Reset the camera (see “Resetting the camera” on page 44).

46 Troubleshooting