Problem

Possible cause

Solution

 

 

 

 

 

Paper does not feed

There may be too much

Remove some paper from the paper

 

into the printer

paper loaded in the paper

tray and try printing again.

 

correctly.

tray.

 

troubleshooting

OR

 

 

The paper may be too thin

For a list of supported paper weights

 

Paper does not

 

or too thick.

and types, see specifications on

 

come out of the

 

 

page 49.

 

printer correctly.

 

 

 

 

 

 

The paper may be wrinkled

Try using different paper.

 

 

or bent.

 

 

 

 

 

 

No page came out

The printer needs attention.

Check the printer’s LCD for

 

of the printer.

 

instructions.

 

(continued on next

 

 

 

The power may be off.

Try the following:

 

page)

 

OR

• Make sure the power is on.

 

 

 

 

There may be a loose

• Make sure the power cord is

 

 

connection.

securely connected.

 

 

 

 

 

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