troubleshooting

Problem

Possible cause

Solution

 

 

 

Photos are not

You may not have loaded

Load the photo paper with the glossy

printing correctly.

the photo paper correctly.

side up. If you are using tabbed

 

 

paper, load the paper so the tab

 

 

feeds in first.

 

 

 

 

The photo paper may not

Check for a paper jam, then try the

 

have fed into the printer

following:

 

correctly.

• Insert the photo paper as far as it

 

 

will go into the paper tray.

 

 

• Load one sheet of photo paper at

 

 

a time.

 

 

 

The photos you

Your camera may assign

Print a photo index page. Use the

selected for printing

numbers to your photos that

number shown on the photo index

using the numbers

do not match the numbers

page to select the photos to print.

on the camera’s

that the printer assigns to

 

LCD did not print.

them.

 

Different photos

 

 

printed instead.

 

 

 

 

 

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