If available, turn off one of the remote receivers in the projector's menu system, or check if all the remote receivers were turned off.

If you assigned an ID number to the remote control to operate multiple projectors, you may need to check or change the ID setting (feature not available with all projectors).

If you lose the remote control, you can order another one from Epson.

Parent topic: Solving Projector or Remote Control Operation Problems

Related references

Projector Feature Settings - Settings Menu

Projector Setup and Installation Options

Remote Control Operation

Related tasks

Setting the Remote Control ID

Solutions to Password Problems

If you cannot enter or remember a password, try the following solutions:

You may have turned on password protection without first setting a password. Try entering 0000 using the remote control.

If you have entered an incorrect password too many times and see a message displaying a request code, write down the code and contact Epson. Provide the request code and proof of ownership for assistance in unlocking the projector.

If you lose the remote control you cannot enter a password. Order a new one from Epson.

Parent topic: Solving Projector or Remote Control Operation Problems

Solutions When Network Alert E-Mails are Not Received

If you do not receive an e-mail alerting you to problems with a projector over the network, try the following solutions:

Make sure the projector is turned on and connected to the network correctly. (If an error shut down the projector, it cannot send an e-mail.)

Make sure you set up the projector e-mail alert settings correctly on the projector's network Mail menu or in the network software.

Set the Standby Mode setting to Communication On so the network software can monitor the projector in standby mode.

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Epson 1930 manual Solutions When Network Alert E-Mails are Not Received, Solutions to Password Problems