HP SCSI Host Bus Adapters B Specifications, 5 Troubleshooting, A SCSI Sense Codes, C Regulatory Information, 4 HP A7173A Administration and Management

Determining Path, Bus, and Slot Information............................................................................	29
Setting and Confirming the Data Transfer Rate.........................................................................	30
Using the EFI Utility on HP Integrity Systems................................................................................	32
Downloading the EFI Driver, EFI Utility, and Firmware...........................................................	32
Starting the pscsi Utility.............................................................................................................	32
Configuring the SCSI Ultra320 Interface....................................................................................	33
Configuring SCSI Devices..........................................................................................................	35
Downloading and Installing a Firmware Image........................................................................	36
Advanced Operations: Save SCSI Firmware Image or EFI Driver Image to File.......................	38
Advanced Operations: Display Vital Product Data (VPD)........................................................	39
Exiting the EFI Utility.................................................................................................................	39
Setting and Confirming SCSI Parameters Online.................................................................................	39
Using mptconfig for Online Configuration.....................................................................................	40
Setting the SCSI ID Online.........................................................................................................	42
Using Common mptconfig Command Line Options................................................................	43
Setting SCSI Parameters to Default Values...........................................................................................	44
Offline..............................................................................................................................................	44
Online..............................................................................................................................................	44
Configuring LUN 0...............................................................................................................................	44
Using the A7173A Adapter as a Boot Device.......................................................................................	44
4 HP A7173A Administration and Management.........................................................	45
Performance Tuning..............................................................................................................................	45
Online Replacement of the A7173A Adapter.......................................................................................	45
Verify or Update A7173A Adapter Firmware On HP 9000 Systems....................................................	46
Verify or Update A7173A Adapter Firmware on HP Integrity Systems..............................................	46
Using mptutil to Verify or Update A7173A Adapter Firmware...........................................................	46
5 Troubleshooting............................................................................................................	51
General Troubleshooting Procedure.....................................................................................................	51
Creating Missing Device Files..............................................................................................................	52
The A7173A Adapter Is Claimed, But There Is No IO.........................................................................	52
No Target Devices are Displayed in the ioscan Output........................................................................	53
Confirm SCSI Parameters.....................................................................................................................	53
Domain Validation................................................................................................................................	53
Restoring Performance After A Domain Validation Fallback or Failure........................................	55
Using the mptutil Command................................................................................................................	55
Using Support Tools Manager (STM)...................................................................................................	61
HP Event Monitoring Services (EMS)...................................................................................................	61
HP Offline Diagnostics Environment (ODE)........................................................................................	62
PCI Error Recovery...............................................................................................................................	62
Contacting Your Hewlett-Packard Representative...............................................................................	63
A SCSI Sense Codes.......................................................................................................	65
SCSI Status Codes, Sense Keys, and Sense/Qualifier Code Pairs.........................................................	65
B Specifications................................................................................................................	71
C Regulatory Information................................................................................................	73
Regulatory Statements..........................................................................................................................	73
FCC Statement (For U.S.A. Only)....................................................................................................	73

4Table of Contents