Support Information

Don’t Forget to Register!

Go to: http://register.hp.com

Where to Get Help

Follow These Steps When You Need Help

1Check the setup poster and product documentation for help with setting up and using your computer.

2Use the Help and Support Center for help with hardware and software questions. Click Start, and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following:

•E-mail support.

•HP Real Time Chat with qualified support specialists.

•Support phone numbers.

3If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools.

4HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more.

5If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. only), and French (Canada only) at:

HP: 1-800-474-6836(800-HP-invent)

Compaq: 1-800-652-6672(800-OK-Compaq)

When you call, please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period.

23