•Accessing the Log Files, page 188

•Downloading Logs to a File Using the Download Logs Feature, page 190

•Downloading Logs to a File Using the Log Download Utility, page 190

•Downloading the User Audit Log, page 191

•Downloading the Discovery Summary Log, page 191

•Displaying a Log File in a Command Prompt Window, page 191

•Changing the Provider Log Level, page 192

•Enabling the Scanning of Critical Events of the Management Server Database, page 193

•Viewing the Results of Logging, page 193

Accessing the Log Files

You can obtain information about the software's and CIMOM's transactions in the log files, which are in the %MGR_DIST%\logs directory. CIMOM is a component in the CIM management infrastructure that handles the interaction between management applications and providers, and there is a trace for the XML received from a CIMOM. The log files may contain information that is difficult to understand.

Some log files will be more appropriate for your specific needs than others, and some will be more useful for troubleshooting or other support needs. Some are for internal use only. The following lists logs files that would likely be the most useful to you, although it is not a complete list of all the logs.

•appstorm.<timestamp>.log - Provides information about the transactions in the software, including web messages, EJB information, and general exceptions.

•cimom.log - Provides information about threads with CIMOM, such as provider transactions.

If you want to view all log files, you can save them in a zip file, as described in ”Downloading Logs to a File Using the Download Logs Feature” on page 190.

About Log Files

On the management server, the following log files rollover on Startup, at the start of a new day (midnight), and by size:

•appstorm.<timestamp>.log

•AppstormProvisioning.log

•AppstormRemoteConsole.log

•Discovery.log

•GAEDSummary.log

•LicenseChanges.log

•userAudit.log

•All CIMOM logfiles

The following provides information about log file timestamps, sort criteria, configurable parameters, and adding a trace for the XML received from a CIMOM.

188 Configuring the Management Server