NOTE: The Log Download Utility does not trigger CIMOM thread dumps, Environment variable dumps, Port usage information, or the latest JBoss thread dump information. The Download Logs button on the Configuration screen can be used to trigger the items not triggered by the Log Download Utility.

To download logs to a file by using the Log Download Utility:

1.Open the Command Prompt window and go to the following directory:

%MGR_DIST%\Tools\logDownloader

2.In the same Command Prompt window, enter the following:

logDownloader.bat [Target Directory

The Log Download Utility creates a zip file of all of the log files on the management server named:

AllLogsxx-xx.zip

where xx-xxis the time stamp of the collection.

The zip file is copied to the following directory unless you specify a different location:

%MGR_DIST%\Tools\logDownloader

Downloading the User Audit Log

You can determine who has been accessing your machine by viewing the user audit log. To access the user audit log:

1.Select Options > Storage Essentials > Manage Product Health in HP Systems Insight Manager.

2.Click Download User Audit Log.

3.Save the zip file.

4.Unzip the zip file.

5.Open the text file in a text editor. If you are using NotePad, you may need to select Format > Word Wrap.

Information is displayed as follows:

[2005-05-09 09:22:24] INFO [admin/1000/computername.companyname.com] login succeeded

where

[2005-05-09 09:22:24] - The time and date the action occurred.

INFO - Level of warning

[admin/1000/computername.companyname.com] - The user name and DNS name of the computer used to log into the management server. In this case, the user logged in as admin from computername.companyname.com.

login succeeded - the action that occurred.

HP Storage Essentials SRM 6.0 User Guide 191