NOTE: DEP can be re-enabled after successful installation of SRM Report Optimizer.

Uninstalling SRM Report Optimizer

To uninstall SRM Report Optimizer:

1.Click Start > Control Panel > Add or Remove Programs.

2.Select HP SRM Report Optimizer and click Remove.

NOTE: It is not necessary to remove BusinessObjects Enterprise XI Release 2 or BusinessObjects Enterprise XI R2 Service Pack 3. These programs are removed when HP SRM Report Optimizer is removed. The entries for these programs will remain in Add or Remove Programs until you close the panel and reopen it. You can also verify that they have been removed by pressing F5 to refresh the panel.

The uninstallation process generates around 70MB of log files. These files are written to the root directory of the installation folder.

Oracle 10g client deployment

This section provides instructions for tasks related to deploying the Oracle 10g client

Oracle client deployment options

When you install the Oracle 10g client, there are several deployment options to choose from. To install the pre-requisites for SRM Report Optimizer:

1.On the Select Installation Type window, select Custom, and click Next.

2.The Specify Home Details window displays. Leave the default installation path, and click Next.

3.The Available Product Components window displays. Select only Oracle Client 10.2.0.1.0 and Oracle ODBC Driver 10.2.0.1.0 before continuing the installation.

Creating the tnsnames.ora file

After you install the Oracle 10g client, you need to create the tnsnames.ora file. To create the file:

1.Locate the tnsnames.ora_template file on the SRM Report Optimizer installation DVD.

2.Copy the tnsnames.ora_template file to the following directory on the SRM Report Optimizer server:

<Installation Directory>\client\NETWORK\ADMIN

3.Open the file and replace <ip_address_of_SMS> with the IP address of your management server.

4.Save the file as tnsnames.ora.

User Guide

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HP Storage Essentials Performance Pack Software manual Uninstalling SRM Report Optimizer, Oracle 10g client deployment