Troubleshooting

Problem

Possible Cause

Solution

 

 

 

Image is not

Position may need

Press the Menu button to

centered.

adjustment.

access the OSD menu.

 

 

Select Image Control/

 

 

Horizontal Position or

 

 

Vertical Position to adjust

 

 

the horizontal or vertical

 

 

position of the image.

 

 

 

“No Connection,

Monitor video cable is

Connect the monitor video

Check Signal Cable”

disconnected.

cable to the VGA connector

displays on screen.

 

on the computer, or connect

 

 

the DVI-D (select f monitor

 

 

models only) signal cable

 

 

(sold separately) to the DVI

 

 

connector on the computer.

 

 

Be sure that the computer

 

 

power is off while

 

 

connecting the video cable.

“Out of Range.”

Video resolution and

 

refresh rate are set

 

higher than what your

 

monitor supports.

Restart your computer and enter Safe Mode. Change your settings to a supported setting (see the table in “Pre-set Video Modes” in Appendix B). Restart your computer so that the new settings take effect.

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User’s Guide