HP X1040US Additional Support Available, Hardware Technical Support, Software Technical Support

Additional Support Available

If you are unable to resolve your problem by using our online services, contact our Customer Support Center via phone (see Worldwide Phone Numbers booklet). You will be provided technical support, 24 hours a day, 7 days a week, by our dedicated and professionally trained customer service team.

Hardware Technical Support

Free hardware technical support is available for a period of one year from the date of purchase. After the first year, hardware technical support will be available for a fee (see “Obtaining Technical Support After My Technical Support Period Expires”).

Software Technical Support

Free software technical support is available for the first 30 days from the date of purchase, or 90 days just for registering your product. Software technical support is defined as issues/questions about the Operating System, bundled software, and “how-to” installation and configuration questions. After the free software support period, software technical support will be available for a fee (see “Obtaining Technical Support After My Technical Support Period Expires”). In addition, Compaq offers a one-year software technical support extension for $59.95* (U.S.), which provides telephone technical support for all preinstalled software that came with your Compaq computer. To order a one-year software technical support extension, please contact technical support (see Worldwide Phone Numbers booklet).

*Subject to change without notice.

Obtaining Technical Support After My Technical Support Period Expires (US only)

Compaq is also available to support your product after the technical support period has ended. This out-of-warranty support will be provided on a fee basis. The fee of $39.95* (U.S.) per incident will be charged to your credit card when you call customer support.

*Subject to change without notice.

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Warranty Documentation Team Saved date: 04/29/03 9:39 AM

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