HP X1012QV, X1020US, X1018CL, R3001 Worldwide Limited Warranty and Technical Support, General Terms

NOTEBOOK PRODUCTS

WORLDWIDE LIMITED WARRANTY AND TECHNICAL SUPPORT

This document includes Limited Warranty information for notebook products purchased in the United States, Canada, and the Caribbean. Refer to the section that is appropriate for the geographic location in which you purchased your computer.

United States, Canada, and the Caribbean

General Terms

THIS LIMITED WARRANTY APPLIES TO THE COMPAQ BRANDED HARDWARE PRODUCTS SOLD BY OR LEASED FROM HEWLETT-PACKARD COMPANY, ITS SUBSIDIARIES, AFFILIATES, AUTHORIZED RESELLERS, OR COUNTRY DISTRIBUTORS (COLLECTIVELY REFERRED TO IN THIS LIMITED WARRANTY AS “COMPAQ”). EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, COMPAQ MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. COMPAQ EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU.

This Limited Warranty is applicable in all countries and may be enforced in any country where Compaq or its authorized service providers offer

warranty service subject to the terms and conditions set forth in this Limited Warranty. However, warranty service availability and response times may vary from country to country and may also be subject to registration requirements in the country of purchase.

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Warranty Documentation Team Saved date: 04/29/03 9:39 AM

File name: 337483-001.doc