CyberData 11103 manual C.3 Contact Information, C.4 Warranty

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Contact Information

C.3 Contact Information

Contact	CyberData Corporation
	2555 Garden Road
	Monterey, CA 93940
	USA
	www.CyberData.net
	Phone: 800-CYBERDATA (800-292-3732)
	Fax: 831-373-4193
Sales	Sales 831-373-2601 Extension 334
Technical	Phone: 831-373-2601 Extension 333
Support	Web: http://www.cyberdata.net/support/contactsupportvoip.html
Returned	To return the product, contact the CyberData Returned Materials Authorization (RMA) department
Materials	at:
Authorization	Phone: 831-373-2601, Extension 136
	Email: RMA@CyberData.net
	When returning a product to CyberData, an approved CyberData RMA number must be printed on
	the outside of the original shipping package. No product will be accepted for return without an
	approved RMA number. Send the product, in its original package, to the following address:
	CyberData Corporation
	2555 Garden Road
	Monterey, CA 93940
	Attention: RMA "your RMA number"

RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address:

http://www.cyberdata.net/support/rmastatus.html

C.4 Warranty

CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.

Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of the product will be assessed. Repairs that are in warranty but are damaged by improper modifications or abuse, will be charged at the out-of-warranty rate. Products shipped to CyberData, both in and out-of-warranty, are shipped at the expense of the customer. Shipping charges for repaired products shipped back to the customer by CyberData, will be paid by CyberData.

CyberData shall not under any circumstances be liable to any person for any special, incidental, indirect or consequential damages, including without limitation, damages resulting from use or malfunction of the products, loss of profits or revenues or costs of replacement goods, even if CyberData is informed in advance of the possibility of such damages.

Operations Guide 930320C CyberData Corporation