Symptom
Call Center: | Repair Center: | Repair Center: |
Suggestions | Likely Causes | Comments |
If you cannot change the display resolution or color depth while playing a DVD or a video file in AVI or MPEG format
If a DVD or a video file in AVI or MPEG format doesn’t play with two displays
Display problems while using a TV set as a monitor
Hard disk
Hard disk never spins.
Hard disk makes clunking or scratching noise.
Hard disk makes buzzing or whining noise.
Set display resolution and color depth before starting DVD or video file player. You cannot change these settings once player is started.
Before starting DVD or video file player, press Fn+F5 to switch to one display. You cannot switch displays once player is started.
If using both displays, DVD or video image will not appear on any display set up as “secondary”. Click Start, Control Panel, Appearance and Themes, Display. Click Advanced on Settings tab, then click S3Display tab and change settings.
Notebook’s
Before using TV set as monitor, switch notebook’s display resolution to 800 by
600 pixels:
1.Connect video cable from TV set to notebook’s
2.Turn on TV.
3.Click Start, Control Panel, Appearance and Themes, Display, Settings, then click Advanced button.
4.On S3Display tab, select TV as Display Device, then click OK.
5.Set screen resolution to
800by 600 pixels, then click
OK.
Check power source.
Remove and reinstall hard drive. Check connector.
Back up drive immediately.
Was notebook or drive dropped?
Back up drive immediately. Check hard drive installation.
Check for alternate noise sources, such as PCMCIA drive or fan.
Hard drive or connector.
Motherboard.
Hard drive.
Depends on source of noise.
If drive case is damaged, drive may not operate properly.
Check notebook and drive for evidence of customer abuse.
HP Pavilion zt1100/xz100 Omnibook xt1000 |