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HP Pavilion ZV6000 2.2 Troubleshooting Flowcharts, Table, Troubleshooting Flowcharts Overview

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Troubleshooting

2.2 Troubleshooting Flowcharts

 

Table 2-6

 

Troubleshooting Flowcharts Overview

 

 

Flowchart

Description

 

 

2.1

“Flowchart 2.1—Initial Troubleshooting”

 

 

2.2

“Flowchart 2.2—No Power, Part 1”

 

 

2.3

“Flowchart 2.3—No Power, Part 2”

 

 

2.4

“Flowchart 2.4—No Power, Part 3”

 

 

2.5

“Flowchart 2.5—No Power, Part 4”

 

 

2.6

“Flowchart 2.6—No Video, Part 1”

 

 

2.7

“Flowchart 2.7—No Video, Part 2”

 

 

2.8

“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”

 

 

2.9

“Flowchart 2.9—No Operating System (OS) Loading”

 

 

2.10

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”

 

 

2.11

“Flowchart 2.11—No OS Loading, Hard Drive, Part 2”

 

 

2.12

“Flowchart 2.12—No OS Loading, Hard Drive, Part 3”

 

 

2.13

“Flowchart 2.13—No OS Loading, Diskette Drive”

 

 

Maintenance and Service Guide

2–7

Contents
Maintenance and Service Guide Page Contents 5 Removal and Replacement Procedures 6 Specifications AConnector Pin Assignments BPower Cord Set Requirements CScrew Listing Product Description 1.1Features Page Page 1.2 Resetting the Notebook 1.3 Power Management 1.4 External Components Front Components, HP Pavilion zv6000 (Continued) Front Components, Compaq Presario R4000 Rear Panel Components Right-SideComponents Right-SideComponents (Continued) Left-SideComponents Left-SideComponents (Continued) Page Standard Keyboard Components Top Components, HP Pavilion zv6000 Top Components, HP Pavilion zv6000 (Continued) Top Components, Compaq Presario R4000 Top Components, Compaq Presario R4000 (Continued) TouchPad Components, HP Pavilion zv6000 TouchPad Components, Compaq Presario R4000 Bottom Components Bottom Components (Continued) 1.5 Design Overview Troubleshooting 2.1Computer Setup Accessing Computer Setup Computer Setup Defaults Selecting from the Main Menu Selecting from the Security Menu Selecting from the Advanced Menu Selecting from the Tools Menu Exit Menu 2.2 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview (Continued) Flowchart 2.1—InitialTroubleshooting Flowchart 2.2—NoPower, Part Flowchart 2.3—NoPower, Part Flowchart 2.4—NoPower, Part Flowchart 2.5—NoPower, Part Flowchart 2.6—NoVideo, Part Flowchart 2.7—NoVideo, Part Flowchart 2.8—NonfunctioningDocking Device (if applicable) Flowchart 2.9—NoOperating System (OS) Loading Flowchart 2.10—NoOS Loading, Hard Drive, Part Flowchart 2.11—NoOS Loading, Hard Drive, Part Flowchart 2.12—NoOS Loading, Hard Drive, Part Flowchart 2.13—NoOS Loading, Diskette Drive Flowchart 2.14—NoOS Loading, Optical Drive Flowchart 2.15—NoAudio, Part Flowchart 2.16—NoAudio, Part Flowchart 2.17—NonfunctioningDevice Flowchart 2.18—NonfunctioningKeyboard Flowchart 2.19—NonfunctioningPointing Device Flowchart 2.20—NoNetwork/Modem Connection Illustrated Parts Catalog 3.1 Serial Number Location 3.2 Notebook Major Components Spare Parts: Notebook Major Components Page Spare Parts: Notebook Major Components (Continued) Page Page Page Page Page Page Page Page 3.3 Mass Storage Devices Mass Storage Devices Spare Part Number Information 3.4 Miscellaneous Plastics Kit 3.5 Miscellaneous (Not Illustrated) Spare Part Number Information (Continued) 3.6 Sequential Part Number Listing Sequential Part Number Listing (Continued) Page Page Page Page Page Page Removal and Replacement Preliminaries 4.1 Tools Required 4.2 Service Considerations Plastic Parts Cables and Connectors 4.3Preventing Damage to Removable Drives 4.4 Preventing Electrostatic Damage 4.5Packaging and Transporting Precautions 4.6 Workstation Precautions 4.7Grounding Equipment and Methods Typical Electrostatic Voltage Levels Static-ShieldingMaterials Removal and Replacement Procedures 5.1 Serial Number 5.2 Disassembly Sequence Chart Disassembly Sequence Chart (Continued) 5.3Preparing the Notebook for Disassembly Page 5.4 Hard Drive Page Page Page 5.5 Notebook Feet 5.6 External Memory Module Page Page 5.7 Optical Drive Page 5.8 Keyboard Cover Page Page Page Page Page Page 5.9Volume Board 5.10 Bluetooth Board 5.11 Keyboard Page Page Page 5.12 Mini PCI Communications Card Page 5.13 Internal Memory Module Page 5.14 Display Assembly Page Page Page Page Page Page 5.15 Base Enclosure Page Page Page Page Page Page Page Page 5.16 Fan Assembly Page 5.17 Speaker Page 5.18 Front Board Page Page 5.19 Thermal Module Page Page 5.20 Processor Page 5.21 Thermal Frame Page Page Page Page Page 5.22 System Board Page Page Page Page Page Specifications Notebook (Continued) 15.4-inch,WXGA, TFT Display 15.0-inch,XGA, TFT Display Hard Drives Page Page DVD±RW and CD-RWCombo Drive DVD±RW and CD-RWCombo Drive (Continued) System DMA System Interrupts System Interrupts (Continued) System I/O Addresses System I/O Addresses (Continued) Page System Memory Map System Memory Map (Continued) Page Connector Pin Assignments Table A-2 Audio-In(Microphone) Table A-3 Universal Serial Bus Table A-4 External Monitor Table A-5 RJ-45(Network) Table A-6 RJ-11(Modem) Table A-7 S-Video-Out Power Cord Set Requirements 3-ConductorPower Cord Set General Requirements Country-SpecificRequirements 3-ConductorPower Cord Set Requirements (Continued) Screw Listing Table C-1 Phillips PM2.0×7.0 Screw Phillips PM2.0×7.0 Screw (Continued) Page Page Page Page Page Page Page Page Table C-2 Phillips PM3.0×4.5 Screw Table C-3 Phillips PM2.0×15.0 Screw Phillips PM2.0×15.0 Screw (Continued) Page Table C-4 Phillips PM2.0×4.0 Screw Phillips PM2.0×4.0 Screw (Continued) Page Table C-5 Phillips PM1.5×3.0 Screw Phillips PM1.5×3.0 Screw (Continued) Table C-6 Phillips PM2.0×4.0 Coarse Thread Screw Table C-7 Phillips PM2.0×11.0 Spring-LoadedShoulder Screw Table C-8 Phillips PM2.0×3.0 Screw Table C-9 Phillips PM1.5×8.0 Screw Index