HP Pavilion ZV6000 Flowchart 2.18—NonfunctioningKeyboard

Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard

not operating

properly.

Connect notebook

to good external

keyboard.

		N
	External		Replace
	device		system
	works?		board.
Y
	Reseat internal
	keyboard
	connector
	(if applicable).
		N
	Keyboard		Replace internal
	operating		keyboard or
	properly?		cable.
Y
				Y
			Keyboard
	Done		operating		Done
			properly?

N

Replace

system

board.

2–26 Maintenance and Service Guide