Troubleshooting

Flowchart 2.12—No OS Loading, Hard Drive, Part 3

Continued from

“Flowchart

2.11—No OS

Loading,

Hard Drive, Part 2.”

N

System

Install OS

files on hard

 

 

 

 

and reboot.

drive?

 

 

Y

 

 

 

 

 

 

 

 

 

 

Y

 

 

 

 

Y

 

Virus

 

 

 

 

OS

 

on

 

 

 

 

 

Clean virus.

 

 

 

loading from

 

hard drive?

 

 

 

 

 

 

 

 

hard drive?

 

 

 

 

 

 

 

N

 

 

N

 

 

 

 

 

 

 

 

 

Y

 

Run SCANDISK and

 

 

 

 

 

Diagnostics on

 

check for

 

 

 

 

 

 

bad sectors.

 

 

 

 

 

disc or diskette?

 

 

 

 

 

N

 

N

 

 

 

 

 

 

 

 

 

Can bad

Replace

 

 

 

Run diagnostics

 

sectors

 

 

 

and follow

 

hard drive.

 

 

 

 

be fixed?

 

 

 

recommendations.

 

 

 

 

 

Y

 

 

 

 

 

 

 

N

 

 

 

 

 

 

 

Fix bad

Boot from

 

 

 

Replace

 

sectors.

hard drive?

 

 

 

hard drive.

Y

Done

Replace

hard drive.

Done

2–20

Maintenance and Service Guide