Operation and Maintenance Guide
WARNING:
CAUTION:
Operation and Maintenance Guide
Document Part Number:
Important Safety Warnings
Page
Contents
Contents
1Product Overview
2Installing or Replacing Parts and Accessories
3System Configuration
4Troubleshooting
ASystem Accessories
BSystem Board
CPart Numbers
DEvent, Error and Warning Messages
Index
Page
Product Overview
System Configurations
System Features
Page
Page
Physical Characteristics
Power Specifications
Power Consumption and Cooling
Environmental Specifications
Front Panel
Rear Panel
1–10
Installing or Replacing Parts and Accessories
Location of Internal Components and Connectors
System Board Connectors and Slots (front of system at bottom of photo)
11 HP ZX1Memory and I/O Controller (under heatsink)
23 LAN Connectors (2)
12 Memory Slots
2–4
Remove/Replace Prerequisites
Read the Power and EMI Warning and Note
Gather Your Tools
Follow Electrostatic Discharge (ESD) Precautions
System Covers and Bezel
Tower System
@I
Slide the cover toward the back of the chassis, then lift it off
Removing the Metal Side Cover
CAUTION:
2–7
Replacing the Covers
9 @I
Metal Cover Alignment Mark
Replacing the Metal Cover
2–8
@I
Replacing the Plastic Cover
Removing the Front Bezel
$F
Replacing the Front Bezel
Rack-mountSystem
Removing the Metal Cover
Replacing the Cover
2–11
Retaining Clip
1.Insert the bezel latches into the matching slots on the system chassis
Align the Front Bezel
2–12
Removing/Replacing Hot-swapand Hot-plugDevices
System Fans
F5=I
Removing Fans 1A, 1B, or 2 from a Tower System
Replacing a System Fan
9 B!
C#D
Power Supplies
Replacing a Power Supply
8
Sliding the Power Supply into Place
G @F
2–17
Hard Drives
Releasing the Hard Drive Release Clip
G
Removing the Hard Disk Drive
Replacing a Hard Drive
2–19
Removing/Replacing Internal Components
Airflow Guides
Removing the Memory Airflow Guide
9 CD
B
Removing the Memory Airflow Guide
Replacing the Memory Airflow Guide
Removing Processor Airflow Guide
CD
@+"7
@I
Removing the Main Portion of the Processor Airflow Guide
Replacing the Processor Airflow Guide
9 @I
@9.9EC9<D
@I
Replacing the Processor Airflow Guide
Memory
Replacing Memory Modules
%I
5"+%%.E9.9E
"+%%I
❏.E9.9E
❏@info mem 7;+C>D
Accessory and Graphics Cards
Removing the PCI/AGP Cage Cover
G )!
Removing the Bulkhead Screw
Removing the Accessory Card
2–28
Replacing an Accessory or Graphics Card
9 @ #+0.B C>D
@!!CD
+I
G .I
= #+0.B !I
+.B
? -I
❏@info io 7;+C>D
PCI/AGP Backplane
Optical Drives
Replacing an Optical Drive
Replacing the Optical Drive
#+"7!
G -I
❏@info io 7;+C>D
Management Processor Card
Disconnecting the MP Card Connector
Removing the Card
$.,9<-B.<
Aligning the MP Card Blank
Securing the MP Card Blank
? @CD5
Replacing/Installing the MP Card
+% !I
+% I
B%
G #% I
Led Status Panel
Replacing the LED Status Panel
#$7"
$7"
EFI version 1.10 [14.57]
Build flags: EFI64 Running on Intel(R) Itanium Processor
Processor
Disconnect the Power Cable for the Processor Turbo Fan
.>9=>G=D
Unscrew the Turbo Fan Heatsink Captive Screws
2–40
9?!
Unlocking the Processor Locking Mechanism with the Special Processor Tool
1
3
4
Replacing or Installing a Processor
6!# )!# )9
Processor Locking Mechanism
1
2
Aligning the Turbo Fan and Processor Assembly
1Locator Posts
2Locator Holes
Locking the Processor in Place
> *1
Sliding Sequencer Retainer
2–44
Screw in the Heatsink and Processor Screws
9 -!I
❏@info cpu 7;+C>D
System Board
Six System Board Mounting Screws
#+0.B
Unscrew the System Board Mounting Screw
2–47
> @I
Remove the System Board from the System
Replacing the System Board
9 @
BI
G *
= *5!
? @I
System Batteries
Replacing the System Battery
Verify that the battery has been installed correctly:
❏@time date 7;+C>D
7;+System Configuration menuCD
7;+
Power Supply Interface Module
Replacing the Power Supply Interface Module
Replacing the Power Supply Interface Module
CD
Securing the Power Supply Interface Module and Cables
2–53
Hard Drive Backplane
CD
Remove the Hard Drive Backplane
Replacing the Hard Drive Backplane
2–55
2–56
System Configuration
Extensible Firmware Interface (EFI)
Accessing the EFI
Remote Access
7;+I
#I
❏EIA=
❏EI
Using the EFI shell
startup.nsh
ls;5I
fs0:> ls
6
Command Syntax
7;+
Page
fs0:\> help
info "
monarch -
palproc %! .$
salproc %!*.$
time "Ohh:mm:ss
Shell Commands
F
alias
attrib
cls
file.nsh
Positional Arguments
5
arg1
arg2
%1%2:
Using the Boot Option Maintenance Menu
Paths
Integrity rx2600 server slots
Slot
Path
zx6000 workstation slots
Boot from a File
.efi
+5I
NO VOLUME LABEL
$.E7$!+5
Add a Boot Option
)7;+
!7;+
5+I
5
Change Boot Order
I
■U
■D
Save Settings to NVRAM
Manage BootNext Setting
5Reset BootNext Setting
Set Auto Boot TimeOut
E8
■Delete/Disable Timeout
Select Active Console Output Devices
S
Console Error Devices
87;I
3–18
To select:
Choose:
Serial A/Serial
Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+)
Acpi(PNP0501,0)
Select Active Console Input Devices
**)0
;5I
Select the Console Input Device(s)
*Acpi(HWP002,500)/PCI(1|1)/Usb(1,0)
Select Active Standard Error Devices
Console Output Devices
3–21
Using the System Configuration Menu
❏Enable/disable Password1
Advanced System Configuration Menu
Advanced System Configuration Menu
■All x Information
■System Information
Date/Time: May 14, 2003 13:00:43 (20:03:05:14:13:00:43)
■Boot Information
Monarch CPU: Current Preferred
Monarch Monarch Possible Warnings
AutoBoot: ON - Timeout is : 7 sec Boottest:
*Mac(00306E385AFB) Acpi(HWP0002,500)/Pci(3|0)/Mac(00306E385AFB))
Using the Security/Password Menu
Resetting Passwords
Management Processor (MP)
MP Card I/O Functionality
Accessing the MP
Page
2.Follow the prompts on the screen to modify the LAN settings:
❏IP Address
❏MP Host name
❏Subnet, Gateway
❏Web Console Port Number
D
'I
The MP is now being reset
Accessing the MP Using a Modem
8*I
Logging In to the MP Card Interface
❏!"#UCtrl-B%
(c)Copyright Hewlett-PackardCompany 1999-2002.All Rights Reserved
Type Ctrl-Bto activate the MP Command Interface
Firmware Revision E.02.20 May 12 2003,12:26:25
❏!"#U% I
System Name: fstl3a
MP ACCESS IS NOT SECURE
MP users are currently configured and remote access is enabled
Set up a user with a password (see SO command)
< 6
Using the MP Commands
selection
MP> MPcommand -parameter1value1 -parameter2value2 ... [-nc]
-level
MPcommand -parameter1value -parameter2 DEFAULT
DATE
Display date
Display field replaceable unit information
LAN status
Server Control Commands
Reset BMP passwords
LOC
Locator LED status
Modem reset
General MP Configuration Commands
Generate RSA key pair of self-signedcertificate
Default configuration
Upgrade the MP firmware
System identification
Baseboard Management Controller (BMC)
Accessing the BMC
Using the BMC Command Line Interface (CLI)
■CD
E%#I
■+ %+C+ %+D
+I
Simple Commands
5E%#I
D
Enter
cli> c
ipmi NetFnLun Cmd Data1 Data2 ... DataN
Long Format IPMI Command Data Structure Example
Bits
Byte
rsSa
NetFn
Chassis Commands
01h
Get chassis status
02h
Chassis control
Application Commands
IPM Device “Global” Commands
Get device ID
Cold reset
03h
Storage Commands
SEL Commands
40h
Get SEL info
41h
Firmware upgrades
Troubleshooting
Identifying and Diagnosing Hardware Problems
The System e-buzzer
EFFI
EFF
■'I
❏<FF
■'7;+I
The Diagnostic LEDs
System Logs (SL) Logs
9 .% CAD
@ sl7$-I
Event Log Viewer:
Log NameEntries % Full Latest Entry
G *vt5I
Display Mode Configuration:
H - Hex mode
Current ->K - Keyword mode
T - Text mode
Systems with no MP card
Power LED
On (green)
Running
Booting
e-buzzer
LED1
LED2
LED3
LED4
Warnings
System
LED
LED1 LED2 LED3
Problem
Fan Warnings
Fan 1A not functioning properly
Fan 1B not functioning properly
CPU fan 0 not functioning properly
CPU fan 1 not functioning properly
Processor Warnings
Processor 0 temperature exceeds limit
Processor 1 temperature exceeds limit
Temperature Warnings
External air
Faults
$7"1))
LED1 LED2 LED3 LED4
Unknown Faults
Unknown fault
System Board Faults
VRM overvoltage
VRM undervoltage
Fan Faults
rs2600: Cooling unit 1 fault (power/CPU)
BMC Faults
BMC firmware is damaged
Turn off and unplug the
system. Wait
seconds, then plug in
LAN LEDs
1. Self-test
Yellow
MP running self test or error
MP has booted
2. 10BT
System Board Diagnostic LEDs
Running Diagnostic Software Tools
HP e-DiagToolsHardware Diagnostics
Starting HP e-DiagTools
www.hp.com/go/bizsupport
;7;+CD#"0"-"I
)map;5I
Shell> map
*View e-DiagToolsInfo
Run
e-DiagTools
for IPF
Producing a Support Ticket
5I
HEWLETT-PACKARD e-DiagtoolsSupport Ticket
Your system: HP - zx6000
Diagnostic: System Test Passed
Date/Time: 05/01/2003 14:37:41
Offline Diagnostics Environment (ODE)
4–24
System Accessories
Graphics Cards
Supported Graphics Cards for systems with no MP card
Selecting a Monitor
Supported Resolutions and Frequencies
ATI FIRE GL
Analog Monitor with DB-15Connector
Display Resolution
Vertical Frequency (Hz)
ATI RADEON
NVIDIA Quadro4 900XGL
NVIDIA Quadro4 980XGL
NVIDIA Quadro2 EX
Mass Storage
Supported Hard Drives
Supported Optical Drives
DVD-ROMdrive
"-"@8%I
■*#"@8%I
■#"@8%%9
■%5#"@8%!CD
System Board
Overview Board System
Intel® Itanium® 2 Processor
Processor Bus
ZX1 I/O and Memory Controller
ZX1 AGP/PCI Bus Interface
Dual Serial Controller
Field Programmable Gate Array
Baseboard Management Controller
SCSI Controller
IDE Interface
10/100 BT Standard/Management LAN
1GB System LAN
USB Connectors
Chip Spare Functionality (rx2600 Systems Only)
Part Numbers
zx6000 Workstation Parts
Item
Replacement Exchange
System Components
zx6000 workstation system board
A7231-67510
Power Supply
600W power supply-AC
A6874-63000
A6874-69000
Processor power pod
Fans
Super 80mm fan (zx6000 rack)
A7231-04014
Thin 80mm fan (zx6000 rack)
A7231-04015
Tower and Rack Kit
Tower pedestal
A7231-04028
Tower pedestal covers
A7231-04041
Integrity rx2600 Server Parts
http://partsurfer.hp.com
rx2600 system board
A7231-66010
A7231-69010
PCI board
For supported I/O cards, visit: http://partsurfer.hp.com
Super 80mm fan (rx2600 tower and rack)
Thin 80mm fan (rx2600 tower and rack)
Dual fan (rx2600 tower and rack)
C–8
Right-siderack bezel (grey)
A7231-04025
Right-siderack bezel (graphite)
A7231-04053
Left-siderack bezel (grey) and Latch
C–10
Event, Error and Warning Messages
EFI Error and Warning Messages
Event, Error and Warning Messages
Error reading BMC token on upload to
NVM
Error reading BMC first boot token
Primary FIT failed
EFI NVM cleared
EFI NVM failed
CPU deconfigured by SAL_B
A ROM revision is inconsistent with FIT or
One or more firmware components
SEL and FPL Log Entries
Accessing the Logs with BMC CLI Commands
Accessing the Logs with MP Commands
$I44&
SDM
5%75I
130x203E5F914A0200E0 FFFF010944080300
M5I
BMC
SFW
System Specific Events
Chassis Control Commands
Command
Sensor Numbers
Sensor Number
IPMI Origins
Data2 Data3
8003 ipmi req from the CLI thd for CHASSIS_CONTROL_POWER_DOWN (“p 0”)
8103 ipmi req from the CLI thd for CHASSIS_CONTROL_POWER_UP (“p 1”)
8001 ipmi req from via BT for CHASSIS_CONTROL_POWER_DOWN
8303 ipmi/RS req from the CLI thd for CHASSIS_CONTROL_HARD_RESET
Events Without Sensors
D–12
Index
Index
:9
:9:9
"G:9?G:
+ ;8")#"G:9A
)(9:
*:9
)*E9:G9:A
*7$G:9
*:9:9G
-B.9:9:A:9?.:9
Index–4