138  Managing Your Phone

To perform a hard reset

1.With the phone turned off, press and hold the VOLUME DOWN, TALK/SEND, and END/POWER buttons until you see this message on the screen.

Wiping user data/settings & any user installed applications...

1.  Press VolUP to restore manufacturer default.

2.  Press VolDown to restore custom configuration.

3.  Press other keys to cancel.

2.Release the VOLUME DOWN, TALK/SEND, and END/POWER buttons.

3.Press the VOLUME UP button to restore the operating system to the factory default configuration, press the VOLUME DOWN button to restore the factory default configuration and remove any operator customization, or press any other button to cancel the reset.

Using Clear Storage

If you can access the phone settings, you can use Clear Storage to reset your phone back to factory default settings.

1.Tap Start > Settings > All Settings > System.

2.Tap Memory > Clear Storage tab.

3.Enter “1234”, tap OK and then tap Yes to confirm.

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HTC WHIT100, Imagio user manual Using Clear Storage, To perform a hard reset, Enter 1234, tap OK and then tap Yes to confirm