HTC Imagio, WHIT100 user manual Viewing and replying to email messages, To view an email message

Exchanging Messages  79

Viewing and replying to email messages

To view an email message

1.On the Home screen, slide to the Email tab, select the email account, and then tap Inbox.

2.Tap an email to open it.

To download a complete email

By default, long email messages that you receive contains only the first few kilobytes of the message. When you open an email, it displays only the headers and part of the message. You must download the whole email to view the complete content.

To download a complete email message, open the email, and then do one of the following:

•Finger-scroll to the end of the message, and tap Get entire message and any attachments (POP3 email account) or tap Get the rest of this message (IMAP4 and Outlook email accounts).

•Tap Menu > Download Message.

Notes • The Fetch Mail feature, which is available for POP3 and IMAP4 Internet email accounts, downloads an entire email without the need for you to perform a full synchronization. This limits the download to just the email message that you want and helps save data cost.

Fetch Mail is also available for Outlook email. See “Instant download through Fetch Mail” in Chapter 7 for details.

•Download may take some time, depending on the speed of your Internet connection, size of the whole email, and whether file attachments are automatically downloaded.

To download file attachments

•POP3 email account:

File attachments are automatically downloaded when you download a complete email.

•IMAP4 and Outlook email accounts:

File attachments appear below the subject of an email message. Tapping an attachment opens the attachment if it has been fully downloaded or marks it for download the next time you send and receive email.

You can set automatic download of file attachments. See “Customizing email settings” in this chapter for details.

To reply to or forward a message

1.On the Home screen, slide to the Email tab, select the email account, and then tap Inbox.

2.Open the message and tap Menu > Reply, Menu > Reply All, or Menu > Forward.

3.Enter your reply message, and then tap Send.

Notes • You can receive and view HTML email messages from any type of email account. The HTML format is retained, without layout shifting or resizing. HTML email support in Outlook Mobile is available only if you are synchronizing your phone with Microsoft Exchange Server 2007.

•When replying using an Outlook email account, you can customize ActiveSync to exclude addresses, including your own, from being added to the recipient list. Tap Menu > Options in ActiveSync, select the E-mailitem, tap Settings, and then tap Advanced. In the My e-mail addresses text box, enter the email addresses that you want to exclude.