Power & Battery, ActiveSync | HTC WIZA100 instruction

A.3 Troubleshooting

If you encounter any problems with your device, consult the following guide and try to solve these problems. If you are still having problems after reviewing these solutions, please contact your service provider.

Power & Battery

Problem	Solutions
	• Soft reset the device with the Stylus.
I can not turn on	• Connect your device to the AC adapter and check
my device.	LED indicator whether device is charging. Possibly
	the battery is drained off.
	Your device is designed by default to turn itself off if
My device keeps	not used for 3 minutes. This period can be adjusted to
turning itself off.	a maximum of 5 minutes. Refer to the Power setting in
	the manual for more information.

My device’s date

&time reset to Always re-attache the battery immediately during factory default if I replacement. The data will lose if the battery is have removed or removed for a long time.

replaced battery.

	Why my device	Battery consumption varies from user to user due to
	power reduce
		the way it is being used. Devices set under specific
	faster than my
		identical test conditions may be compared objectively.
	friend’s?

	ActiveSync

Problem	Solutions
	• Make sure you have correctly installed the ActiveSync
ActiveSync	software found on the Companion CD that came with
operation cannot	your device, and followed the instructions accordingly.
be performed or	Restart your device or/and PC and try again.
connected.	• DO NOT plug in the USB cable before loading
	ActiveSync.

Appendix 181

Image 181

HTC WIZA100 user manual Power & Battery, ActiveSync

Contents

Pocket Explosive Atmospheres Please Read Before Proceeding Electrical Safety Important Safety Precautions Nonionizing Radiation Contents Synchronizing Your Device Using Phone FeaturesManaging Your Pocket PC Phone Getting Connected Exchanging Messages Using OutlookExperiencing Multimedia Appendix Using Other Applications Getting Started Front, top, and left-side view Getting to Know your Device and its Accessories Notification VolumeSpeaker Internet Explorer Back, bottom, and right-side view Car Antenna ConnectorFlash Camera Lens Qwerty keyboard USB cable Accessories Installing the SIM Card Tap Start Settings System tab Power To check the battery power Low battery Charge the batteryTurn the device on and off To conﬁgure the Buttons Lock settings Tap Start Settings System tab ScreenCalibrate the Device Buttons Lock Manage screen settings Analog or Digital Icon Description Indicators Settings Personal tab Menus Calculator Program Indicators Icon Getting Started Entering and Searching Information To show or hide Input Panel IntroductionExample To enter text using the on-screen Keyboard Using the standard on-screen KeyboardTo enlarge the on-screen Keyboard Tap Large Keys To use Letter Recognizer Letter Recognizer is available when text entry is possible To use Block Recognizer Block Recognizer is available when text entry is possible To enter punctuation and symbols To write using TranscriberTo start Transcriber To edit text Transcriber Gestures Tap Transcriber toolbar Tap To start Phone Pad Use T9 input modeTip Use Numeric input mode Use Multi-Tap input modeUse the Options screen Options screen Tap Start Programs Notes To set the input mode for NotesTo write a note To create a voice note To draw in a note To change recording formats Tap Start Programs Search To search for a ﬁle or an itemTap Search Using Phone Features Phone screen Using the PhoneEnter your PIN Adjust the device volume Turn on and off flight mode Make a call from Contacts Make a call from PhoneTap Start Contacts Make a call from Speed Dial Make a call from Call HistoryTo specify the number to dial To create a Speed Dial entry To answer or reject an incoming call To make a call from SIM ManagerTo end a call Start Smart Dialing To make a call or send a text message using Smart Dialing To switch between two calls Set up Smart DialingTo put a call on hold Tap Conference To set up a conference callTo turn on and off the Speakerphone To mute a call Make an international call Make an emergency callSIM Tool Kit STK Using Phone Features Synchronizing Your Device Synchronizing Your Pocket PC Phone Using ActiveSync To install and set up ActiveSync Device Synchronizing Outlook information To change which information is synchronized To start and stop synchronizationTo synchronize directly with Exchange Server To synchronize with a PC via infrared Tap Finish On the device, tap Start Programs ActiveSync To synchronize with a PC via Bluetooth To set up a sync relationship with a storage card Change Media synchronization settingsClick Set up Sync Managing Your Pocket PC Phone Tap Start Settings Personal tab Today Today screen settingsPersonalizing Your Pocket PC Phone To customize the Today screen To set options for displaying tasks on the Today screen Customize the Start menu To set an alarmSet Date / Time / Language / Regional Options To set the time and date To change language and regional settings Personal and system settingsTo set the time and date for a different location To reassign programs or shortcuts to program buttons To increase or decrease the size of text on the screen To choose how to be notiﬁed about events or actionsTo enter owner information To ﬁnd the operating system version number To adjust the speed for scrollingTo get detailed device information To change the device name To make the battery last longer Why is the device name important?To adjust the brightness of the backlight Tap Start Settings System tab Backlight Brightness tab To change the ring tone Phone settingsTo change the ring type To change the keypad tone To choose the services Phone servicesTo change phone network settings Networks To add programs Tap Start Settings System tab Memory Tap Start Settings System tab Remove ProgramsTo remove programs To see how much memory is available To free up program memory Tap Start Settings System tab Memory Running Programs tabTo close a program To copy ﬁles to a storage card To copy a ﬁle using ActiveSyncTap Menu Edit Paste To automatically save ﬁles on a storage card To protect your device with a password Tap Require PIN when phone is usedTap Start Settings Personal tab Password To protect your phone with a PIN To display owner information on the Today screen To change your password To perform a soft reset To perform a hard reset Managing Your Pocket PC Phone Getting Connected Password Connecting to the InternetTo connect to the Internet via ISP ISP server phone number To reset or modify the network card settings on your device Tap Start Settings Connections tab ConnectionsTo connect to a private network Tap Start Internet Explorer To start Internet Explorer MobileTo choose a Home To add a favorite To transfer favorites from your PCTo delete a favorite or folder To change the size of text on Web pages To change how Web pages ﬁll the screen To change cookies and security settingsTo clear the History list Tap Clear History To delete temporary Internet ﬁles To turn on or off Bluetooth on your device Bluetooth modes To make your device discoverable Bluetooth partnerships To accept a Bluetooth partnership To create a Bluetooth partnershipTo rename a Bluetooth partnership Tap Start Settings Connections tab Bluetooth Use a Bluetooth device as a modem Beam information using BluetoothTo delete a Bluetooth partnership Tap Beam type of item Select a modem list, tap Bluetooth To conﬁgure and use a Bluetooth device as a modem Tap Start Programs Comm Manager, or tap the Comm Connect to a Wi-Fi network To check the Wireless LAN status To save battery power while connected to a Wi-Fi network Getting Connected On your device, tap Start Programs Terminal Services Client Navigate within Terminal Services ClientConnect to a Terminal Server Tap Connect Disconnect after ending a session Disconnect without ending a sessionTap Disconnect Tap Log Off To activate Modem Link Enable/Disable Modem LinkOn your device, tap Start Programs Modem Link Tap Activate Set Up Your PC Click Dial-up to the Internet To create a new dial-up connection Exchanging Messages and Using Outlook Mail and Text Messages To set up an e-mail accountTap Start Messaging Tap Menu Tools New Account Authentication PasswordSettings User name For outgoing To compose and send a messageMail To add an attachment to a message To reply to or forward a messageTo receive attachments Tap Start Messaging Tap Menu Tools Options Downloading messages To download messages from the server Managing folders Exchanging Messages and Using Outlook To access MMS Set up MMSTo set up an MMS account Tap Start Messaging To start composing an MMS message Manage MMS messages To add predeﬁned text strings to an MMS message To create an MMS message from a template Tap Tap here to insert an audio clip To add an audio clip to an MMS messageTo reply to an MMS message To view an MMS message To conﬁgure MMS settings Change MMS settingsTo set advanced options for an MMS message Tap Start Messaging Tap Menu MMS Conﬁguration Exchanging Messages and Using Outlook Tap Start Programs Pocket MSN Tap MSN Messenger To start MSN MessengerTo sign in or out To send an instant message To add or delete contactsTo block or unblock contacts To check your own Messenger status Tap Start Calendar Tap Menu New Appointment To schedule an appointment To send a meeting request To set a default reminder for all new appointmentsTap Start Calendar Tap Attendees To change contact information To create a contact To copy SIM contact to Contacts To work with the contact listTap Start Programs SIM Manager To ﬁnd a contact Tap Start Programs Tasks To create a taskTo change the priority of a task To show start and due dates in the task list To set a default reminder for all new tasksTo locate a task Entering information in Notes To set the default input mode for NotesTo create a note Exchanging Messages and Using Outlook Experiencing Multimedia To switch to any of the Camera modes Using CameraUse the camera To exit the Camera Still image File formats supportedVideo MMS Video Camera mode icons Use shortcuts in Camera modeEnter button Navigation control Experiencing Multimedia Use MMS Video capture mode Use Video capture modeUse Still Image capture modes Use the Review screen Review mode icons Use zooming To access the Review screenCamera mode, tap Tools Options General tab Sport Use the Camera Settings screenBurst Use the Tools menu Option item Adjust item Experiencing Multimedia To view pictures To copy a picture or video clip to your deviceImage To view slide shows To play videos with audio Tap Start Programs Pictures & Videos To sort pictures and video clipsTo delete a picture or video clip To edit a picture or video clip Tap Menu Set as Today Background To set a picture as the Today screen backgroundTo send pictures and video clips via e-mail To beam a picture Tap Menu Save to Contact To assign pictures to contactsTo use advance options Audio About the controls Windows Media Player has three primary screens About the screens and menus Now Playing screen menu Playback screen menu About licenses and protected files Library screen menu To play an item on a network To play items on your deviceTap Menu Open URL Copy files to your device Accessibility for people with disabilities Troubleshooting Using Other Applications Word Mobile Unsupported features in Word MobileTo create a ﬁle Footnotes, endnotes, headers, footers Breaks Lists Picture bullets Revision marks Table stylesTo get more help about Word Mobile Unsupported features in Excel Mobile Using Other Applications To start a slide show presentation Tap Start Programs PowerPoint MobileTo stop a slide show To navigate between slides Using Other Applications To enlarge or reduce the display size To install MIDlets from the Internet To install a MIDlet/MIDlet suite To install MIDlets from a PCTo run MIDlets on your device To view the MIDlets currently running To uninstall a MIDlet/MIDlet suite To customize the display settingsManage MIDlets/MIDlet suites To stop running a MIDlet To select a network type To check storage spaceTo conﬁgure MIDlet security Error messages View Archive List screen Start ZIP and Open .zip filesTo start ZIP on your device Tap Start Programs ZIP File menu Manage a ZIP fileView menu Action menu Tools menu Create a voice tag for a phone number Create a voice tag for a program Tap Start Settings Personal tab Voice Speed Dial Tap Start Settings Personal tab Voice Speed Dail Make a call or launch programs using a voice tagTo view and test the voice tags you have created Using Other Applications Appendix Regulatory Agency IDs Regulatory NoticesEuropean Union Notice EN 60950-1 IEC Etsi EN 300 Federal Communications Commission Notice Safety Precautions for RF Exposure Important Health and Safety InformationModifications General Precautions Safety Precautions for Power Supply Unit Exposure to Radio Frequency RF Signals SAR Information PC Requirement to Run ActiveSync ActiveSync Power & Battery Display & Sound Connection & Bluetooth Memory OperatingMedia Player Phone Display System InformationGSM/EDGE Module Camera Module Audio Controls and LightsConnection Expansion Slots Index Appendix Regional Options 66 Setting pictures as Today back Appendix Weee Notice