Problem

 

Solutions

 

Make sure the ActiveSync cradle/cable is connected

 

 

securely.

 

On you PC, make sure the Connection Settings are

 

 

correctly selected in File > Connection Settings of

 

 

Microsoft ActiveSync.

ActiveSync is

Make sure your have established a Partnership with

the PC, and check Tools > Options of Microsoft

connected, but I

ActiveSync on your PC, to see if the information type

can not transfer

you want has been selected for synchronizing. For

data.

more information, refer to Chapter 4.

 

Display & Sound

Problem

Solutions

Screen freezes or

Soft reset your device by pressing Reset button with

no response.

the Stylus.

 

Check the Sounds settings by tapping Start >

My device doesn’t

Settings > Personal tab >Sound & Notifications.

make any sound.

Check the Volume Control, the speaker may be

 

muted.

What type of

 

extension files

The format is *.wav, and should be located under

can set up for

\Windows.

Alarm tone?

 

 

Make sure the jack is clean and free from foreign

My device’s sound

particle.

 

only can be heard

Re-insert the headset plug into the Audio Jack and

from the headset.

then unplug it may help sometimes.

 

Make sure the headset is supplied with the device.

182 Appendix

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Image 182
HTC WIZA100 user manual Display & Sound