Chapter 1

Equipment Information
This section describes important information on the application, initialization, custom maintenance,
repairs, configuration, test functions, and printer issues for these ICE terminals. Read each section to
ensure proper testing and handling of the POS terminals.
NOTE: The terminal response is based on the ICE 6500 terminal. The screens may vary slightly if you are
using an ICE 5500 or 5700 terminal.

General Safety Precautions

This section describes general safety precautions that must be followed to ensure proper insta llation
and maintenance of the POS product family.
CAUTION
Electrical Safety: Observe all normal electrical safety practices when operating any equipment attached to
an active power source.
Authorized Service: Only a Hypercom authorized service technician or an authorized repair station can
perform equipment servicing, adjustment, maintenance, or repairs on the POS products.
Electrostatic Damage: Before performing any maintenance on POS products, ensure that you wear a
static strap and are grounded to the product.
To ensure protection of the telecommunications port against lightning damage, this product requires
connection to the building protective earthing. Therefore, the integrity of protective earthing must be
ensured. Use only the Hypercom-provided power supply and power cord. Ensure that a suitable power
source supplies power when the terminal is connected to the telephone line.