Equipment Information
940331-002, rev. A Hypercom Corporation 1-3
Initialization
The initialization is the personality of the terminal and contains merchant-specific information.
Examples include the merchant name and address, card types the merchant accep ts, offline options,
and phone numbers to dial for authorization and settlement.
Maintaining the specific initialization on Term-Master establishes control for the Hypercom customer to
prevent other organizations from tampering with or changing information at the ter minal level.
Custom Maintenance Password
A six-digit custom maintenance password is required on some terminals t o perform certain functions
such as terminal setup, initialization, and supervisor functio ns. You can load this password to the
terminal through a terminal initialization. However, if the program is tampered with, downloads with a
different software application is required before you can download and initialize the terminal again.
Please contact Hypercom Client Services for procedures to disable the mainten ance password.
NOTE: A minimum of two full downloads may be necessary to resolve this issue.