Error Messages
940331-002, rev. A Hypercom Corporation 2-5
Programming for Hypercom ICE terminals includes the test response code m essages listed in Table 2-1.Table 2-1. Response code messages
Message Description$33529$/&2'(
A two to six-digit code number indicates that the transaction was approved. The
number on the right side of the display is the approval code.
&$//+(/3²$0 Invalid transaction amount.
&$//+(/3²&0 Invalid card. The card number contained in the transaction is not recognized as
a valid card or contains an error.
&$//+(/3²)( Format error. The transaction received from the terminal cannot be processed.
The message indicates a terminal or system problem.
&$//+(/3²1$ The host application program is not available to process the transaction. The
Network Access Controller (NAC) or Integrated Enterprise Network (IEN)
generates this message, (which is located between the dial-up terminal network
and the host). The message indicates that while communications between the
terminal and NAC or IEN are normal, the NAC or IEN has no session with the
host.
&$//+(/3²17 No terminal parameters. The host does not recognize the terminal ID as a valid
ID, or the host terminal records are incomplete.
&$//+(/3²3& Invalid product code. The terminal is loaded with incorrect product codes. Re-
initialization is required.
&$//+(/3²5( Card Read Error. Retry the card swipe.
&$//+(/3²6( System error. All other non-specific system errors. This is specific to Term-
Master.
&$//+(/3²64 Sequence number is a duplicate. Indicates a terminal or system error.
&$//+(/3²75 Invalid transaction.
(55&$//+(/3²61 The terminal is programmed with the wrong merchant number.
3/($6(&$// A call to the authorizer is required to complete the transaction.
3/($6(&$//²&& Stolen card. The card was reported stolen.
3/($6(&$//²/& Lost card. The card was reported lost.