CHAPTER 5 — MAINTENANCE & TROUBLESHOOTING Page 5-33

Troubleshooting

This guide is intended as a quick reference for identifying and correcting the most likely causes of problems encountered when installing or troubleshooting the AGILE 5250 ALLY.

Step 1: Power

5250 ALLY

Check that the 5250 ALLY is connected to a power source and that the power switch and front panel LED are on. Refer to Chapter 1 — Getting Started: Selecting a Location, Connecting the 5250 ALLY to Power and Starting Up.

Printer

Confirm that the printer is connected to a power source, powered on and on line. Ensure that the printer is functioning properly by having it perform a self test. Refer to the printer user’s manual for instructions.

Step 2: Connections

5250 ALLY to Twinax Host

Check that the twinax “T” cable adapter is firmly connected to the 5250 ALLY and that the twinax cable is securely fastened to one side of the “T.” Refer to the system documentation and to Chapter 1 — Getting Started: Connecting to the Host System.

5250 ALLY to Printer

Check that the cable between the 5250 ALLY and the printer is an AGILE- approved cable and that the cable is securely fastened to the PARALLEL OUT PRINTER port on the 5250 ALLY. Refer to the printer user’s manual and to Chapter 1 — Getting Started: Connecting the Printer.

5250 ALLY to Alternate Host (if using an alternate host)

Confirm that the alternate host is connected to the 5250 ALLY with an AGILE-approved cable and that the cable is securely fastened to the PARALLEL IN ALTERNATE HOST port on the 5250 ALLY. Refer to the alternate host documentation and to Chapter 1 — Getting Started: Connecting the Alternate Host.

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I-Data 5250 ALLY manual Troubleshooting, Power, Connections

5250 ALLY specifications

The I-Data 5250 ALLY is a sophisticated device that combines cutting-edge technology with user-friendly features to enhance data management and interaction in various environments. Designed for flexible use, the ALLY caters to industry needs ranging from logistics and retail to healthcare and fieldwork.

One of the standout features of the I-Data 5250 ALLY is its robust processing power, which ensures seamless multitasking capabilities. Equipped with a high-performance processor, the device can handle complex applications and large data sets efficiently. This processing speed is critical for businesses that require rapid data collection and analysis.

The device boasts an impressive display that optimizes user experience. The high-resolution screen provides clear visibility under various lighting conditions, making it suitable for outdoor use. Additionally, the touchscreen interface makes navigation intuitive and enhances operational efficiency, reducing training time for new users.

Connectivity is another significant aspect of the I-Data 5250 ALLY. It supports multiple communication options, including Wi-Fi, Bluetooth, and cellular connections. This versatility ensures that users can stay connected regardless of their location, facilitating real-time data sharing and collaborations.

In terms of durability, the I-Data 5250 ALLY is built to withstand harsh conditions. It features a rugged design that is resistant to drops, dust, and water, making it an ideal choice for industries that operate in challenging environments. This durability extends the device's lifespan and reduces the need for frequent replacements.

Security is a paramount concern in today’s data-driven world, and the I-Data 5250 ALLY addresses this with advanced security features. It includes customizable user authentication protocols and data encryption mechanisms to protect sensitive information from unauthorized access and breaches.

Battery life is another critical feature of the I-Data 5250 ALLY. The device is equipped with a long-lasting battery that provides extended use on a single charge. This allows users to operate the device throughout their shifts without worrying about recharging, further enhancing productivity.

In summary, the I-Data 5250 ALLY stands out with its powerful processing capabilities, high-resolution display, robust connectivity options, rugged durability, and advanced security features. These characteristics make it an ideal tool for data collection and management in various sectors, where efficiency and reliability are essential. The I-Data 5250 ALLY is a testament to modern technological advancements, catering to the evolving needs of businesses today.