Is the power cord plugged into both the power outlet and
the printer?
Are both printer power switches in the On position (|)?
Is the power outlet working?
Does the line voltage from the power outlet match the
printer's power requirements? See appendix B, “Techni-
cal Specifications,” in your
Reference guide.
2 Can you print a status page?
YES - Go to question 3.
NO - Check the following:
Is the printer off line before you try to enter the Adminis-
tration/Special Pages/Print Status menu? It should be.
Does the cassette have paper? If it is out of paper, the
PAPER OUT message displays and the Error indicator
lights.
Is the method of tray delivery configured correctly? See
chapter 2, “Printer Configuration.”
Are all the printer covers closed securely?
Is there a media jam? If a paper jam message displays
and the Error indicator lights, go to one of the following
sections in this chapter on clearing a media jam.
3 Is the printer receiving data from the computer? If the Data
indicator blinks after a file is sent, the printer is receiving the
data. If not, check the following:
Is the printer on line? The online/offline indicator should
be on and the message window should display IDLE.
Has the emulation been changed from ESP to an emula-
tion that doesn’t match the file you are sending. See
chapter 2, “Printer Configuration.”
Print a status page from the control panel. If you are
using the serial interface, is the baud rate (speed of data