IBM 22P7035 manual Appendix D. Warranty information, Warranty period, Service and support

Appendix D. Warranty information

This section contains the warranty period for your product, information about obtaining warranty service and support, and the IBM Statement of Limited Warranty.

Warranty period

Contact your place of purchase for warranty service information.

Machine - 48X/24X/48X/16X Max CD-RW/DVD-ROM Combination Drive

Warranty period	Service delivery method
Parts: 1 year, Labor: 1 year	CCE (customer carry-in or mail-in)

For information on European Union legal rights under applicable national legislation governing the sale of consumer goods, see Appendix E, “European Union warranty information”, on page E-1.

Service and support

The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your IBM Statement of Limited Warranty for a full explanation of IBM warranty terms.

Warranty information on the World Wide Web

The IBM Machine Warranties Web site at www.ibm.com/servers/support/machine_warranties/ contains a worldwide overview of the IBM Limited Warranty for IBM Machines, a glossary of terms used in the Statement of Limited Warranty, Frequently Asked Questions (FAQ), and links to Product Support Web pages. The IBM Statement of Limited Warranty is available from this Web site in 29 languages in Portable Document Format (PDF).

Online technical support

Online technical support is available during the life of your product through the Personal Computing Support Web site at www.ibm.com/pc/support/.

During the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your IBM option is installed

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